Job Information
GE Aerospace PSE-Field Staff Engineer – RBA Field Systems PSE in Queretaro, Mexico
Job Description Summary
Come join the RBA team! The RBA platform has 4 engine models, more than 800 customers and over 6,000 engines flying. It’s also the only Aviation program fully supported by GEIQ: mechanical design, performance, controls, repair analysis, C&A, PDE, fleet and systems. The RBA fleet support team has ownership across the -3/-8/-10 and GE Passport engine lines covering from fan blades to bearings to fuel systems to vibe diagnostics, it’s a great place to increase your systems thinking and a career accelerator.
The RBA Systems PSE will provide technical support and leadership to a cross-functional team to maintain the fleet reliability, safety, cost of ownership, customer responsiveness and services contract profitability. In this role you will own one engine model at systems level & controls responsibility solving problems directly for the customers, supporting the Field Problem Resolution process to maintain the fleet stability and communicating with the regulatory authorities and the GE internal customer/engineering team.
Job Description
Roles and Responsibilities
Provide technical recommendation regarding the following Manual sections: FADEC, engine performance, engine system, Testing, Fault-isolation (FADEC and Non-FADEC) & Performance recovery cleaning.
Identify field issues, bring them to leadership’s attention (leading indicators), drive technical solution and implementation through the tollgate process (Systems tech Review, TG 3/6/9, PCB).
Provide technical recommendations to customers via Salesforce inquiries/Departure records on assigned ATA codes.
24/7 availability to handle Aircraft on Ground (AOG) requests via Salesforce.
Develop and implement field plans with inputs from team experts to meet technical requirements of assigned components and systems.
Lead root cause investigations using the Commercial Field Problem Resolution guide & TOPS8D, and bring them to technical/program and regulatory (FAA, Transport Canada, etc) reviews for closure.
Support the CF34 MRO network to define and follow up investigative overhaul/inspection workscopes.
Recommend, with guidance, the approach to meet the technical and program requirements.
Prepare and present at Customers monthly conference calls and annual face to face operators’ conferences.
Ensure Lessons Learned are properly documented in DRB, Fleet technical forum, Fleet & PSE tech community, etc.
Bring the customer perspective to the Life Cycle/Systems Engineering team
Act as liaison between CF34 customers and internal GE engineering groups.
Travel availability to address field investigations in person at MRO locations, customers’ facilities and/or airframer sites.
Meet and/or exceed the established Services engineering responsiveness targets.
Lead and execute efforts to reduce Significant Events (SEs), Unscheduled Engine Removals (UERs), Delays and Cancellations (D&Cs) and Unscheduled Shop Visits (USVs).
Lead development of effective maintenance actions to increase CF34 reliability through Service Bulletins and Engine Manual updates.
Required Qualifications
Experience in Aircraft Turbine Technologies.
BS degree in Electronics, Mechatronics, Software or Aeronautical engineering.
Proven knowledge/experience working with Aircraft Engine hardware/components.
Demonstrated ability in working with multidisciplinary teams (design, repair, systems, shops, customer technical programs).
Demonstrated interpersonal and team working skills.
Self driven, goal-oriented, independent, good problem-solving skills.
Effective written and oral communication skills in English and Spanish (any additional language is a huge plus).
Presentation Skills: ability to communicate with technical leadership.
Demonstrated ability in establishing common goals and objectives.
Demonstrated ability in participating in shaping team's long-term vision and strategy.
Desired Characteristics
Experience in Aircraft Turbine Technologies.
BS degree in Electronics, Mechatronics, Software or Aeronautical engineering.
Proven knowledge/experience working with Aircraft Engine hardware/components.
Demonstrated ability in working with multidisciplinary teams (design, repair, systems, shops, customer technical programs).
Demonstrated interpersonal and team working skills.
Self driven, goal-oriented, independent, good problem-solving skills.
Effective written and oral communication skills in English and Spanish (any additional language is a huge plus).
Presentation Skills: ability to communicate with technical leadership.
Demonstrated ability in establishing common goals and objectives.
Demonstrated ability in participating in shaping team's long-term vision and strategy.
Additional Information
Relocation Assistance Provided: No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.