Job Information
IHG 宾客服务接待员 in Qingdao, China
- 负责前台接待、宾客登记、入住与退房办理等日常服务工作；
- 解答宾客咨询，提供酒店设施、周边交通及旅游信息等指引服务；
- 协调处理宾客需求与投诉，及时反馈并跟进解决，保障服务质量；
- 配合完成客房状态核对、预订信息录入及系统数据维护等基础运营支持工作；
遵守酒店服务标准与操作规范，保持职业形象与服务礼仪。
大专及以上学历，专业不限，欢迎应届毕业生应聘；
- 具备良好的沟通表达能力、服务意识与团队协作精神；
- 普通话标准，具备基础英语听说能力者优先；
- 能适应轮班制工作安排，包括节假日及夜间值班；
- 无违法违纪记录，身心健康，能胜任服务岗位工作要求。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.