Job Information
Paramount Sales Systems Support and Training Administrator in Pyrmont, Australia
Paramount Skydance Corporation is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV, Network 10 (Australia) and Channel 5 (UK).
In Australia, we deliver premium content on any screen, anytime, anywhere, via an enhanced viewing ecosystem. We pride ourselves on creating content that gets people talking. Whats more, you can watch and stream for free on 10, 10 Drama, 10 Comedy and Nickelodeon, plus a vast array of Free Ad-Supported Streaming TV (FAST channels) as well as our subscription video on demand service Paramount+.
We now have a permanent full-time on-site role based in our Sydney office (Pyrmont) as a Sales Systems Support (SSS) & Training Administrator.
Enough about us! What youll do in this role:
The SSS Training Administrator is responsible for helping the broadcast and digital Sales teams navigate the systems required to perform their roles as seamlessly as possible, providing training and troubleshooting issues that may arise. Working as part of a small team, youll be a fast learner who is confident in dealing with people both 1:1 and in small groups.
You may be working in media sales but sees their future in a role that is more behind the scenes rather than frontline sales. Were a fun, dynamic media business with great people across the business doing amazing work.
Functions will also include:
Management of shared inbox used to communicate with internal and external stakeholders
First level application support to Sales teams and escalating when required
Training new Sales staff in the systems they will use and best practices.
Facilitate monthly meetings with internal and external parties
Ensure compliance with Paramounts Global Business Conduct Statement (BCS), all internal policies and procedures and relevant statutory and regulatory requirements.
What were looking for:
Ideal Experience:
1+ experience in Broadcast media or Digital media
Used to working within a fast-past environment
Customer service-based role
Skills/Knowledge:
A customer-focused, sales orientated approach to meeting client expectations
Strong proficiency in all Microsoft Office especially Excel
Very strong attention to details, well organised, flexible, timely and accurate
Excellent written and verbal communication skills
Ability to multi-task and troubleshoot problems on the fly, adapting and meeting deadlines
Ability to build great relationships, approachable and helpful
Preferred but not essential:
Previous media experience would be great, but not essential
Exposure to IBMS and/or Salesforce or Operative One applications would be an advantage
Paramount embraces differences and we welcome applications from people of all backgrounds regardless of factors such as race, colour, sex, language, religion, political or other opinion, national or social origin, property or birth. These grounds also include age, nationality, marital status, disability, place of residence and sexual orientation.
Were honoured to have been named on Diversity Council Australias annual list of Inclusive Employers in 2023-24 and 2024-25. This acknowledgement highlights our commitment to creating a diverse and inclusive workplace where all employees feel valued and supported.
Paramount acknowledges Aboriginal and Torres Strait Islander peoples as Australia's original storytellers and the first peoples of the lands where we create, broadcast and connect. We pay our respects to their timeless stories that continue to shape Country and culture.
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Reasonable adjustments
Paramount recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and be considered for this position. If we can make some adjustments to ensure you are given equal opportunity throughout the recruitment process, please let us know by emailing careers@networkten.com.au
ViacomCBS is an equal opportunity employer (EOE) including disability/vet.
At ViacomCBS, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. ViacomCBS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.viacomcbs.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned.