Job Information
Teladoc Health Inc Supervisor, Provider Licensing in PURCHASE, New York
Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of PositionThe Provider Licensing Supervisor is responsible for the day-to-day operations in managing a team of Licensing Coordinators. The Supervisor is also responsible for assisting in the development, implementation, enhancement and support of multiple process workflows, systems, and strategies. The Provider Licensing Supervisor is responsible for maintaining and reporting on team key performance indicators (KPIs) and service levels. They oversee daily operations of the Licensing Coordinators, monitoring activities to ensure they run efficiently and in compliance with state licensing board regulations and requirements. Additionally, they provide leadership, direction, coaching, recognition, motivation, and training to department personnel. Essential Duties and Responsibilities The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory ResponsibilitiesYes Qualifications Expected for Position * Bachelor's degree preferred * 3-5 years' experience in health care/managed care, preferred * Functional knowledge of nationwide provider licensing processes * Good diction, voice quality and clarity of speech * Strong analytical and problem-solving skills * Demonstrated ability to lead, coach, develop effective teams * Experience and knowledge of healthcare terms, processes and procedures * Strong verbal and written communication skills and effectively communicate to all levels of constituents, including constituents, providers, licensing boards, and senior management * Must have strong organizational and customer service skills * Proficient in MS Word, Excel, PowerPoint * Strong attention to detail * Possess the ability to work on multiple projects, define tasks and assign priority level Required license or credential needed to perform job: N/A The above qualifications, knowledge, experience, and/or background are expected but not required for this role. The below qualifications, knowledge, experience, and/or background are required for this role: * High school degree or equivalent required Work EnvironmentOffice Remote Hybrid (Office & Remote)Travel: 10%Travel percentage reflects an estimate and is subject to change dependent on business needs. Physical RequirementsTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy. About UsTeladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description AcknowledgmentThis job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand