Job Information
Teladoc Health Inc Senior, Health Plan Management Associate in PURCHASE, New York
Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of PositionUnder the general direction of the Health Plan Management leadership, the Health Plan Management Associate will work closely with the Health Plan team to support key initiatives for a select group of government Health Plan clients that result in exceptional service and attentiveness to client needs.The Health Plan Management Associate must be a reliable self-starter- who thrives in a fast paced, challenging environment, maintains a positive attitude, and demonstrates- strong attention to detail and multitasking abilities. Essential Duties and Responsibilities* Acts in a support role for a book of business within the HP management team supporting Health Plan Managers with their accounts.* Internal and external coordination, tracking of requests, and driving resolution of issues across various internal and external teams, building strong relationships along the way.* Develop, prepare, and deliver business reviews for assigned Health Plan clients, including analysis of utilization and performance metrics.* Performance Guarantee and Service Level Agreement tracking* Identify opportunities to increase utilization and member engagement based on performance insights, and support execution of related strategies.* Tracking & submission of security audit/inquiries.* Provide regular status reporting to track project/tasks progress against goals, objectives, and timelines.* Develop and own a project management tracking system that enables efficient monitoring of key tasks and ensures consistent -follow through.* Maintaining Health Plan Partner playbook.* Coordinating and monitoring Marketing activities, triaging issues as required.* Other requests to support the overall Health Plan book of business.The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory ResponsibilitiesNo Required Qualifications* A Bachelor's degree from a four-year college or university.* Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Outlook, including advanced Excel capabilities for data analysis, auditing, and reporting.* Possesses excellent communication and presentation skills, both verbal and written.* Must work collaboratively with all team members and cross-departmentally.* Occasional travel may be required for internal and client facing meetings. <25% Preferred Qualifications* Self-starter with Analytical approach to deliverables.* Skilled in setting priorities and escalating concerns appropriately to leadership when needed.* Ability to understand clients' priorities, challenges, and goals through a blend of empathy and strong business acumen.* Ability to multi-task and work independently in a fast-paced environment.* Function well through ambiguity.* Proficiency with Tableau a plus. The base salary range for this position is $75,000 - $85,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026 . Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. Thi