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AHotelManagerisresponsiblefortheeffectiveoperationalmanagementofthehotel so Heads of Department achieve and exceed their revenue and Guest satisfactiontargets.

WhatwillIbedoing?

As HotelManager, you will be responsible for theeffective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfactiontargets.Specifically,youwillberesponsibleforperformingthefollowing tasks to the highest standards:

·Work in conjunction with the General Manager / Area General Manager toactively manage key property issues (including capital projects; customer service;refurbishment)

·Assist the development of meaningful, achievable hotel budgets and othershort and long term hotel strategic goals

·Provideeffectiveleadershiptothehotelmanagementteamandteammembers to ensure targets are met and exceeded

·Respond to audits that are completed by the company to ensure continualimprovement is achieved

·Plan,directandcoordinatetheservicedeliveryofalloperationaldepartments in order to meet and exceed guest expectations

·ComplyandexceedhotelandcompanyServiceStandards

·Ensure that costs are controlled throughout the operational departmentsand results are analyzed regularly to highlight problem areas and take appropriateaction

·ManageanddeveloptheHeadsofDepartmenttoensurecareerprogressionandeffectivesuccessionplanningwithinthehotelandcompany

·Seek and respondto Guest feedback in order to achieve positive outcomesand high levels of customer satisfaction

• Hold regular briefings and communication meetings with the HOD team

AHotelManagerservingHiltonbrandsisalwaysworkingonbehalfofourGuestsand workingwithotherTeamMembers.Tosuccessfullyfillthisrole,youmustpossessthefollowing qualifications, attitude, behaviors, skills, and values that follow:

·AdegreeordiplomainHotelManagementorequivalent

·Strongcommercialacumen,preferablywithexperienceinFoodandBeverage or Rooms Management

·Experienceinmanagingbudgets,revenueproposalsandforecastingresults

·In-depth knowledgeofthe hotel/leisure/servicesector

·Strongleadershipskillstoeffectivelymanageandmotivatetheteamtoachieve high level of performance and exceed targets

·Accountableandresilient

·Abilitytoworkunderpressure

• Fluent in English and Spanish

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·Knowledgeofthehotelpropertymanagementsystems

·Previousexperienceinthesameorsimilarrole

WhatwillitbeliketoworkforHilton?

Hilton is the leading global hospitality company, spanning the lodging sector fromluxuriousfull-servicehotelsandresortstoextended-staysuitesandmid-pricedhotels.For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations,service,amenities,andvalue.Hiltonisdedicatedtocontinuingits tradition of providing exceptional guest experiences across itsglobal brands.Our vision“tofilltheearthwiththelightandwarmthofhospitality”unitesusasateamto create remarkable hospitality experiences around the world every day.And our amazingTeamMembersareattheheartofitall!

Job: General Manager/Hotel Manager

Title: Hotel Manager (Waldorf Astoria Punta Cacique)

Location: null

Requisition ID: HOT0CHD9

EOE/AA/Disabled/Veterans