Job Information
Honeywell Program Manager in Pune, India
- Job Description
Job Title Program Manager (PM) Reports to Solid Line (Title) General Manager, Regional LOB, Services
Department 60503100 Reports to Dotted Line (Title)
SBG BA SBU/E HBS
Country India Location Pune, Maharashtra, India
Incumbents name (optional)
Comp Contact (name)
POSITION SUMMARY
In a sentence or two, broadly describe the main purpose or function of the job. Indicate what is done and why (outcome).
The Program Manager is responsible for the on-time delivery of Service (SLJ) projects across PAN India, ensuring adherence to industry best-in-class safety and quality standards. The role requires providing leadership direction, guidance, and support to Program Specialists, Program Supervisors, and Senior Program Supervisors.
This support includes administrative oversight, forecasting and planning, risk identification and mitigation, problem solving, change order management, billing and payment collections, on-time job closures, and project-to-service conversions.
The core responsibilities also encompass project execution excellence with 100% GDM Process compliance by achieving all defined project metrics, ensuring value delivery, and driving customer satisfaction to get repeated business. Additionally, the Program Manager is responsible for managing the assigned technical workforce, focusing on skill enhancement, capability building, and team development.
PRINCIPAL RESPONSIBILITIES
List and describe this position’s key responsibilities in concise, comprehensive statements. Address what the position holder does to achieve the position’s main purpose. Also check the approximate amount of time spent on each Area of Responsibility. Time should be expressed relative to 100%.
Note: These statements are intended to describe the general nature of the job and are not intended to be an exhaustive list of all responsibilities, skills and duties.
Area of Responsibility Key Activities/Elements % Time Spent
Management
Overall responsibility for completing assigned installation projects
Ensures on time delivery of projects, within scope with zero or positive deviation.
Leads creation and maintenance of the project plan. Works with the customer’s project management to coordinate major milestones and resolve schedule issues.
Monitors the project processes to identify opportunities for improving the project financial results on the basis of project changes and events (schedule, scope, hindrances etc.) and initiates/takes action to obtain these.
Manage project specific install operations teams in the effective adoption, implementation and compliance with HBS Global Design Model (GDM), GPMO policies, Cora PPM processes, procedures, PMI tools and business best practices.
2.
Under 20%
20% to 35%
36% to 50%
Over 50%
Customer Satisfaction
Maintains customers satisfaction at acceptable levels and promptly resolves customer issues
Under 20%
20% to 35%
36% to 50%
Over 50%
3.Finance
- Ownership for assigned Project financial performance. Monitors financial performance on a monthly basis and reviews estimates versus actuals across their project deck to continuously improve Install operational metrics. Actively uses Change Order Management processes to increase revenue and minimize GM deviation
Under 20%
20% to 35%
36% to 50%
Over 50%
4.Cost Control & Productivity
Effectively leads the implementation of productivity enhancing process changes related to project delivery.
Controls cost and maximize productivity through the utilization of effective project management tools, processes and products.
Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels.
Under 20%
20% to 35%
36% to 50%
Over 50%
5.Estimate and Risk Reviews
Participate in estimate review process prior to jobs or contracts being quoted to ensure labour estimates are correct and that the work is achievable from a technical perspective. Ensure that subcontracts quotations, where applicable, are complete and documented.
Participates in risk review and sales to operations handover meetings for assigned projects.
Under 20%
20% to 35%
36% to 50%
Over 50%
6.Resouce Planning
- Ensures projects are resourced properly. Develops effective partnerships with subcontractors and HAIL to ensure an adequate pool of resources is available. Manages selection and oversight of subcontractors for different jobs in conjunction, where appropriate, with supply team.
Under 20%
20% to 35%
36% to 50%
Over 50%
7.Performance Management
- Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for assigned Personnel.
Under 20%
20% to 35%
36% to 50%
Over 50%
8.Team Building / Communication
Partner with other Project Managers to ensure that the most effective utilization of resources within the Regions.
Build an effective team that is committed to organizational goals and fosters collaboration among team members and between teams.
Develops an effective relationships with the Sales and Service teams so as ensure, effective sales to operations handovers, optimized utilization of resources, maximized pull through of service and projects.
Under 20%
20% to 35%
36% to 50%
Over 50%
9.Change Management
- Be the change management leader for team and aggressively implement agreed to initiatives.
Under 20%
20% to 35%
36% to 50%
Over 50%
10.Health, Safety and statutory compliance
Ensure applicable local and industry codes and standards are upheld.
Ensures that Honeywell SOPs are adhered to.
Ensure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement. Manage safety program for assigned Projects.
Under 20%
20% to 35%
36% to 50%
Over 50%
KNOWLEDGE, SKILLS AND ABILITIES
Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this position.
Education level and/or relevant experience(s)
Engineering / Management degree (Desired)
PMI PMP Certification (Desired)
Knowledge and skills (general and technical)
10 years experience in IBMS business and team management
Thorough knowledge of Project operations and financial processes
Working knowledge in SAP, Power BI, Tableau Reports
Capabilities to support Connected Buildings Strategy and Digital transformation objectives across HBS
Demonstrated ability to lead a team
Other requirements (licenses, certifications, specialized training, physical or mental abilities required)
Financial Skills - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.
Operational Analysis – The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.
Decision Making - The ability to make considered and effective decisions and take clear action to address issues.
Execution - The ability to mobilize resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments.
Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.
Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.
Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.
Delegation - The ability to achieve results through the transfer of decision making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback.
Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.
Influencing/Persuasion - The ability to gain other people’s buy in to a course of action by communicating ideas with conviction, selling the benefits of the proposal and using compelling logic.
Communication - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.
Drive for Results - The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.
GOALS
Indicate 3 to 5 goals for this position.
Achieve Revenue Execution
Project Financial Goals including positive project deviation
Effective Change order management
Effective Risk and threat Management
GPMO Monthly Compliance
Effective Project Planning
Effective Sub Contact Management
VOC Customer satisfaction score
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.