Job Information
Washington State University Patient Services Representative in Pullman, Washington
Patient Services Representative
Online applications must be received before 11:59pm on:
April 12, 2026
If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s):
284E-YNCSNPS - Patient Services Representative
Business Title:
Patient Services Representative
Employee Type:
Classified
Position Details:
The Opportunity:
As the Patient Services Representative for Student Affairs Cougar Health Services, you will provide essential support services for Counseling and Psychological Services. In this role, you will reschedule patient appointments, triage client telephone calls for clinicians, and process new patient paperwork and confidential information.
You will be responsible for maintaining patient records in Point and Click (PNC) and for providing general information about Counseling and Psychological Services to patients, faculty, staff, students, and the public, including details about available services and select policies and procedures.
Additional Information:
This is a full (100% FTE), permanent position. This position is overtime eligible.
Monthly Salary: $3,417 to $4,542 | Range 38 Steps A - M | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with https://app.leg.wa.gov/wac/default.aspx?cite=357-28.
In accordance with https://app.leg.wa.gov/RCW/default.aspx?cite=49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retire