Job Information
BYU Chemistry Academic Advisor (part-time 17.5 hrs/wk) in PROVO, Utah
Chemistry Academic Advisor (part-time 17.5 hrs./wk.)
The Student Outreach & Advisement Coordinator serves as a vital connection between the Chemistry & Biochemistry Department and its undergraduate students, acting as a primary point of contact for academic guidance, support, and engagement. This role is central to fostering student success by providing timely outreach, personalized advisement, and accurate information to help students navigate their academic journey from enrollment through graduation. With a strong focus on student retention, progress, and inclusion, the coordinator works closely with faculty, staff, and college offices to ensure consistent advising practices and compliance with university policies. The position requires sound judgment, discretion in handling sensitive information, and the ability to effectively address student needs while supporting a collaborative and student-centered environment.
What you'll do in this position:
Contact new and current majors via text, email, or phone to provide resources and support
Maintain and update major lists and email distributions weekly
Use Salesforce to identify and support students needing academic assistance
Monitor and track students' academic progress
Manage undergraduate advisement for 400+ majors and minors, including course planning and substitutions
Respond to advisement requests and schedule appointments
Guide incoming freshmen through first-semester enrollment
Coordinate graduation appointments and track exit interview completion
Organize New Student Orientation and student engagement events (e.g., mentor match, interviews)
Update Major Academic Plans and Undergraduate Catalog listings to ensure accuracy
Determine course equivalencies and coordinate substitutions with the Registrar and Advisement Office
Manage Undergraduate Research Awards, including application review, compliance tracking, and reporting
What qualifies you for this role:
Required:
A firm commitment to the mission of BYU
Associate degree or other post-secondary education and 2+ years' experience in advisement
Proficient in Microsoft Office suite with a particularly high level of proficiency with EXCEL; Google drive, sheets/forms and features.
Efficient and accurate data entry
High degree of written and verbal communication skills
Knowledge of undergraduate academic policies, degree requirements, and FERPA regulations
Skill in academic advising and student support
Strong written and verbal communication skills
Ability to interpret and apply academic policies accurately
Proficiency in Microsoft Office and scheduling/database systems
Strong interpersonal and customer service skills
Preferred:
Bachelor's degree and more than 2 years' experience in student advisement
Familiarity with BYU systems including AIM, and Learning Suite
Familiarity with Salesforce Early Alert Advisement program
Experience with Sale sforce or similar CRM systems
Experience in higher education advising or student services
Knowledge of curriculum processes and catalog management
Data tracking and reporting experience
Experience coordinating committees or academic processes
Pay Grade: 48
Typical Starting Pay: $20.25 to $26.50 an hour
If the job has a post-end date, the last day to apply is the day before. If the job doesn't have a post-end date, the job could close at any time on any day