Job Information
Alltech Integrations, Inc. Sales and Service Manager in Potsdam, New York
The Sales and Service Manager oversees all functions within the sales and service departments. This role is responsible for leading bidding, selling, scheduling, design, client communication, and the continuous improvement of systems that deliver the companys products and services. The Sales and Service Manager ensures that sales and service operations are efficient, effective, and aligned with organizational goals. Success in this position requires strategic thinking, innovation, creativity, and the ability to inspire high-performance teams.
Duties Serve as a strategic partner on the leadership team, collaborating closely with sales and service staff to ensure performance goals are met. Coach and develop the Sales team to consistently achieve key business metrics. Train and mentor technicians through internal and external training programs. Identify opportunities to improve quality, efficiency, productivity, and control measures while reducing costs and increasing profitability. Collaborate across departments to develop and enhance systems, processes, controls, and procedures that support operational efficiency and exceptional client service. Provide timely, accurate, and comprehensive reporting on company sales performance. Motivate and lead a high-performing team across multiple locations. Partner with Human Resources to attract, recruit, and retain top talent. Demonstrate a proactive, solutions-oriented approach and willingness to take on tasks of any size. Work independently while consistently meeting and exceeding expectations. Foster a success-driven, accountable, and positive team environment. Represent the company professionally with clients, partners, and industry stakeholders. Design, implement, and manage effective sales strategies, plans, and procedures. Establish clear, comprehensive goals for department performance and growth. Lead employees to achieve maximum productivity, performance, and engagement. Evaluate operational performance by analyzing data, trends, and key metrics. Lead and/or contribute to departmental and company-wide meetings by providing process updates, training, and operational insights. Provide overflow support to other departments as needed. Perform additional duties as assigned.
Experience NICET Level I or higher 5+ years of experience bidding Fire Alarm, Monitoring, Door Access, and CCTV projects 5+ years of sales experience 5+ years of management experience Strong working knowledge of installation and programming Proficiency with Microsoft Office applications Excellent organizational skills with strong attention to detail Demonstrated ability in strategic planning and sales development Experience interpreting data, performance metrics, and operational analytics Strong leadership abilities with excellent communication and decision-making skills Proven problem-solving aptitude
Pay: $65,000.00 - $90,000.00 per year
Benefits: 401(k) 401(k) matching Cell phone reimbursement Company car Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance
Experience: Sales Management: 5 years (Preferred) License/Certification: Nicet Level 1 or higher (Preferred)