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Job Title:                                            Human Resources Administrator

Name of Employer:                         Pacific Coast Community Resources Inc. – also known as PCCRI

Address of work location:            1805 Scarborough Crescent, Port Coquitlam, British Columbia., V3C 2R2, Canada

Employment Term:                         Full-time, Permanent, On-site work

Duties :

1. Employee Lifecycle Administration

• Manage the end-to-end onboarding process for new hires, including communications, shift confirmations, onboarding checklists, and orientation schedules.

• Ensure accurate collection and verification of all required documentation, such as identification, certifications, and other employment forms.

• Process all employment lifecycle changes, including shift change requests, employee name/address/SIN updates, exit requests, and Record of Employment (ROE) requests.

• Administer approved leave and return-to-work processes.

• Serve as a primary point of contact for new hires, addressing onboarding-related inquiries.

  2. Clearance & Compliance Management

• Coordinate and monitor the HUB and SRAT clearance processes, ensuring all information is submitted, verified, and compliant.

• Liaise with program managers and stakeholders to resolve discrepancies, address questions, and prevent delays.

• Conduct and record reference checks as part of the clearance and recruitment process.

• Maintain accurate and up-to-date records of all clearance statuses, escalating issues as needed.

• Perform monthly audits of HR trackers to ensure compliance with company policies and legal requirements.

• Maintain personnel records, union deduction slips, and work permit records, providing timely updates on expirations.

  3. Recruitment Support

• Support full-cycle recruitment activities, including pre-screening candidates and assisting with interviews as required.

• Create offer letters for new employees in collaboration with managers and the HR Director.

• Collaborate with hiring managers to align onboarding timelines and expectations with organizational values.

  4. HR Reporting, Systems and Process Improvements

• Generate reports on HR metrics such as onboarding effectiveness, clearance timelines, and process efficiency.

• Administer employment verification and income verification letter requests.

• Identify areas for improvement in HR processes, recommending and implementing solutions to enhance efficiency and the employee experience.

• Maintain proficiency with database management programs or HRIS systems.

  5. Employee Engagement & Communication

• Coordinate employee recognition, incentive programs, and staff appreciation events to promote engagement and morale.

• Assist with the execution of engagement surveys and analyze results to identify trends and areas for improvement.

• Communicate HR policies, procedures, and standards to employees and other stakeholders as requested.

• Support HR projects, including updates to websites, social media platforms, and newsletters.

  6. General Administrative Support:

• Provide administrative support and backup for the front desk as needed.

• Participate in and record minutes for staff meetings and multi-disciplinary team meetings.

• Contribute to the Health and Safety program, including record keeping, and participate in OH&S drills and inspections as required.

• Perform other related duties as required to support organizational objectives.

  Education:         

  Bachelor Degree in human resources management, business administration, industrial relations, or

  completion of a professional development program in human resources administration.

  Experience:       

  Minimum of five (5) years of recent, relevant experience in a human resources or benefits role.

  Specific experience and skills are required in:

   

• Technical Proficiency: Advanced skills in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and hands-on experience with HRIS or database management systems.

• HR Knowledge: Practical experience managing the complete employment lifecycle. Familiarity with HR best practices, labour laws, collective agreements, and BC employment regulations is preferred.

• Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a demonstrated ability to interact effectively and diplomatically with a diverse group of people at all organizational levels.

• Organizational Skills: Superior attention to detail, organizational, and time-management skills, with a proven ability to multitask, meet intensive deadlines, and follow through on assignments in a fast-paced environment.

• Professional Qualities: A high degree of professionalism, integrity, and the ability to maintain strict confidentiality. Collaborative team player with a positive manner and strong relationship-building skills.

  Salary :                 CAD $86,320.00 per annum

  Hours:                  40 hours per week

  Language Requirements :              English

  Benefits: Extended health, dental, and vision coverage, Employee & Family Assistance Program,

  RRSP/pension plan, Maternity and parental leave (as per legislation), 15 days paid vacation.

  Applications to be sent to :          Nimmi Thomas at: nthomas@pccri.com - Email only please

   

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