Job Information
DPG LLC Client Services Associate in Plymouth, Michigan
A DPG LLC client is seeking a Client Services Associate (CSA) to become a key part of their expanding, well-established Wealth Advisory and Investment firm in the western Metro Detroit area. This is an opportunity to step into a role where your work directly elevates the client experience, strengthens long-term relationships, and supports a team known for integrity, professionalism, and growth. If you thrive in a dynamic, client-focused environment and want to build a meaningful career in wealth management, this role puts you right at the center of the action.
What You Will Do
Deliver Exceptional Client Service
You'll be one of the first people clients turn to, someone who makes their financial lives feel easier, clearer, and more supported.
- Serve as a trusted day-to-day resource for clients, handling questions, service needs, and account requests with confidence.
- Partner closely with Portfolio Managers on client inquiries, cash needs, and trade-related actions.
- Create polished client correspondence, meeting materials, and quarterly performance reports.
- Join client meetings in a support role and help manage annual ADV delivery communications.
Lead Account Onboarding & Maintenance
You'll guide new clients through a smooth, professional onboarding experience and keep their accounts running flawlessly.
- Coordinate new client onboarding, account setup, transfers, and required documentation.
- Process account updates, beneficiary changes, and service forms with precision.
- Manage asset transfers and money-movement requests with custodians.
- Maintain clean, accurate client records across CRM and portfolio systems.
- Handle distributions, EFTs, journaling, demographic updates, and other account transactions.
Support Custodial & Operational Workflows
You'll be the operational engine that keeps everything moving.
- Monitor and resolve service requests and account activity with Schwab and RBC.
- Review Schwab alerts and ensure timely follow-through.
- Enter daily trades and adjust RBC trades when needed.
- Download and organize monthly statements and trade confirmations.
- Communicate with custodial service teams to resolve account and operational issues.
Contribute to Reporting, Billing & Compliance
Your work will directly support the firm's accuracy, transparency, and regulatory excellence.
- Prepare quarterly performance reports, including AUM, gains/losses, and benchmark comparisons.
- Process monthly management fees and handle fee-check deposits.
- Prepare quarterly compliance training letters and track signatures.
- Support investment research and cost-basis analysis.
Assist with Special Projects & Administrative Support
You'll jump into meaningful projects that strengthen the firm and enhance the client experience.
- Manage class-action settlement processing, including claims and documentation.
- Generate reports, spreadsheets, and client-ready documents.
- Contribute to operational projects and periodic administrative initiatives.
- Provide backup support for the Executive Assistant to ensure seamless workflow.
- Track follow-ups, identify discrepancies, and escalate issues when needed.
What You Bring
You're someone who thrives in a fast-paced, client-focused environment and loves being part of a team that values excellence.
Bachelor's degree in Business, Finance, or related field (or equivalent experience).
2+ years in wealth management, RIA operations, or financial-services sup