Job Information
Ophthalmic Consultants of Boston Central Scheduling Assistant in Plymouth, Massachusetts
Ophthalmic Consultants of Boston (OCB) is a nationally recognized leader in eye care—and a place where careers truly take shape. Over the years, we’ve trained and mentored hundreds of motivated, curious individuals, helping them grow into experts in the field of ophthalmology. Many of our team members have built long, successful careers within OCB and beyond.
If you’re looking for a supportive environment where you can learn, grow, and make a meaningful impact, we’d love to meet you. Could this be the next step in your career?
We are currently hiring Central Scheduling Assistants to join our team.
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
About the Role
As a Central Scheduling Assistant, you’ll play an important role in keeping our patient scheduling operations running smoothly and efficiently. You’ll support both patients and team members by ensuring appointments are accurate, communication is timely, and workflows stay organized.
This is a great opportunity for someone who enjoys a mix of administrative work, patient interaction, and teamwork in a fast-paced healthcare setting.
What You’ll Do
Administrative Support
Process incoming faxes and manage outgoing mail
Maintain organized electronic and paper filing systems
Update patient demographic information in scheduling systems
Patient Communication
Make outbound calls to confirm and remind patients of appointments
Assist with rescheduling when needed
Respond to online appointment requests
Support inbound calls during high-volume times (Mondays, Tuesdays, and post-holidays)
Records & Confidentiality
Protect patient privacy by following HIPAA and internal policies
Ensure accurate handling of medical records
Team Collaboration
Partner with Central Scheduling and Contact Center teams to create a seamless patient experience
Help train and support new and existing team members
Assist with additional tasks as needed
What You Bring
Education & Experience
High school diploma or GED required
Basic computer skills preferred (Microsoft Office, scheduling systems, or EHR experience a plus)
Skills & Strengths
Clear and professional communication skills
Strong attention to detail and organization
Ability to multitask in a fast-paced environment
Comfortable working both independently and as part of a team
Commitment to professionalism and confidentiality
What We Offer
Health & Dental Insurance (eligible on your first day!)
Paid Time Off & Paid Holidays
Health & Dependent Care Reimbursement Accounts
401(k) with Company Contribution
Company-paid Life and Long-Term Disability Insurance
Employee Discounts
Ready to learn more? Visit us at www.eyeboston.com to explore everything OCB has to offer.
Ophthalmic Consultants of Boston is proud to be an Equal Opportunity Employer.
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