Job Information
Robert Half Claims Assistant in Pleasant Hill, California
Description
Robert Half's client in Walnut Creek, CA is seeking a Claims Assistant for a long-term contract role. This role is 100% onsite M-F.
Play a key role in helping employees navigate the Workers’ Compensation process while building valuable experience in claims administration, healthcare coordination, and compliance. This role is ideal for someone who enjoys detail‑oriented work, meaningful interaction, and being part of a collaborative team.
What You’ll Do
Support the processing of Workers’ Compensation claims, with a focus on medical‑only and indemnity claims
Keep claims moving by tracking documentation, reviewing medical reports, and ensuring accuracy and compliance
Prepare benefit payments, authorizations, and invoices
Communicate with claimants, school districts, medical providers, and partner agencies
Calculate benefits, enter and maintain claim data, and manage claim files
Schedule medical evaluations and coordinate provider follow‑ups
Track employee work status and support return‑to‑work efforts
Assist Claims Examiners and contribute to special projects as needed
What Helps You Succeed
Interest in claims, healthcare administration, or insurance operations
Comfort working with detailed records, forms, and data
Strong organization, follow‑through, and attention to detail
Clear, professional communication skills
Ability to manage multiple tasks and deadlines
Willingness to learn Workers’ Compensation regulations and internal best practices
Proficiency with office software and standard office tools
Why This Role
Hands‑on experience in Workers’ Compensation and public‑sector insurance
Opportunity to learn and grow alongside experienced Claims professionals
Meaningful work that supports employees, schools, and the broader community
Stable, structured environment with exposure to multiple aspects of claims processing
If you are interested in this Claims Assistant role, please submit your resume right away!
Requirements • Experience providing administrative support in a claims, insurance, medical, or similar office environment.
• Working knowledge of workers’ compensation processes, insurance claims handling, or medical claims documentation.
• Familiarity with medical terminology and the ability to interpret reports and supporting records accurately.
• Strong data entry, file maintenance, and record-keeping skills with close attention to confidentiality and detail.
• Clear verbal and written communication skills, including the ability to handle inbound calls and correspond with multiple stakeholders.
• Proficiency with common office software, email, and standard administrative equipment.
• Ability to manage multiple priorities, stay organized, and learn applicable workers’ compensation rules and procedures quickly. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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