Job Information
NTT America, Inc. Salesforce Tech Lead in Plano, Texas
Req ID: 367016
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Tech Lead to join our team in Plano, Texas (US-TX), United States (US).
Senior Salesforce Technical Lead
Job Description
Seasoned Senior Salesforce Technical Lead leader responsible for overseeing the technical aspects of Salesforce solutions development and implementation.
This role requires strong salesforce background, experience in Salesforce development, and leadership skills
Responsibilities:
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution’s feasibility and functionality
Develop custom solutions and interfaces leveraging the Salesforce platform
Lead the technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectation, and maintaining system integrity
Create and maintain comprehensive technical documentation including design specifications, deployment guides, and system support guides
Lead and manage end-to-end Salesforce projects
Design and develop customizations using Salesforce.com developer toolkit
Architect, design, and develop custom applications on the Salesforce platform using Apex programming
Establish and maintain user roles, profiles, security settings, access levels, and sharing rules
Perform data migration and maintain data quality using standard Salesforce data tools
Guide and mentor the development team, ensuring code and design quality
Collaborate with stakeholders to manage and prioritize project backlogs
Stay current with Salesforce updates and new technologies and leverage them to bring business benefits
Ensure the Salesforce system aligns with company’s business processes and collaborate with stakeholders to continually improve and further optimize the system
Perform code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Provide mentorship and supervise development team
Stay up to date with the latest Salesforce updates and features to provide guidance on best practices and new functionalities
Designing and implementing Salesforce-based systems and applications to meet business requirements.
Leading a team of Salesforce developers and ensuring best practices in development and integration are followed.
Collaborating with stakeholders to gather requirements and define project scope, while maintaining high technical standards.
Provide technical expertise and guidance to business stakeholders to ensure effective use of Salesforce for their needs
Qualifications
Proven 10 - 12+ years of experience in Salesforce Ecosystem and integrations experience with various systems
Proven Salesforce Technical Lead for 5 years or more with experience in Salesforce Service Cloud Voice and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers)
Strong knowledge of Salesforce architecture, services, and security model
Experience with Salesforce Development Toolkit (Apex, Visualforce, Lightning, etc.)
Experience in Databricks
Understanding of Salesforce’s data model and how and when to create custom objects, junction objects, and other model items
Experience with Agile development methodologies and tools i.e. Jira
Excellent analytical, problem-solving, and communication skills
Experience leading and mentoring a team of developers
Must have Salesforce Certified Platform Developer I, Certified Sales Cloud and Service Cloud
BS/MS degree in Computer Science, Information Technology or relevant field
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) .