Job Information
NTT Data Americas, Inc. Salesforce Tech Lead in Plano, Texas
Company Overview:
Req ID: 367016
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Tech Lead to join our team in Plano, Texas (US-TX), United States (US).
Job Description:
Senior Salesforce Technical Lead
Job Description
Seasoned Senior Salesforce Technical Lead leader responsible for overseeing the technical aspects of Salesforce solutions development and implementation.
This role requires strong salesforce background, experience in Salesforce development, and leadership skills
Responsibilities:
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution's feasibility and functionality
Develop custom solutions and interfaces leveraging the Salesforce platform
Lead the technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectation, and maintaining system integrity
Create and maintain comprehensive technical documentation including design specifications, deployment guides, and system support guides
Lead and manage end-to-end Salesforce projects
Design and develop customizations using Salesforce.com developer toolkit
Architect, design, and develop custom applications on the Salesforce platform using Apex programming
Establish and maintain user roles, profiles, security settings, access levels, and sharing rules
Perform data migration and maintain data quality using standard Salesforce data tools
Guide and mentor the development team, ensuring code and design quality
Collaborate with stakeholders to manage and prioritize project backlogs
Stay current with Salesforce updates and new technologies and leverage them to bring business benefits
Ensure the Salesforce system aligns with company's business processes and collaborate with stakeholders to continually improve and further optimize the system
Perform code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Provide mentorship and supervise development team
Stay up to date with the latest Salesforce updates and features to provide guidance on best practices and new functionalities
Designing and implementing Salesforce-based systems and applications to meet business requirements.
Leading a team of Salesforce developers and ensuring best practices in development and integration are followed.
Collaborating with stakeholders to gather requirements and define project scope, while maintaining high technical standards.
Provide technical expertise and guidance to business stakeholders to ensure effective use of Salesforce for their needs
Qualifications
Proven 10 - 12+ years of experience in Salesforce Ecosystem and integrations experience with various systems
Proven Salesforce Technical Lead for 5 years or more with experience in Salesforce Service Cloud Voice and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers)
Strong knowledge of Salesforce architecture, services, and security model
Experience with Salesforce Development Toolkit (Apex, Visualforce, Lightning, etc.)
Experience in Databricks
Understanding of Salesforce's data model and how and when to create custom objects, junction objects, and other model items
Experience with Agile development methodologies and tools i.e. Jira
Excellent analytical, problem-solving, and communication skills
Experience leading and mentoring a team of developers
Must have Salesforce Certified Platform Developer I,
Certified Sales Cloud and Service Cloud
BS/MS degree in Computer Science, Information Technology or relevant field
#LI-NorthAmerica
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($90 - 100 /hourly ) . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.