Job Information
Berkshire Bank Sr. Portfolio Manager in Pittsfield, Massachusetts
Division: Commercial
Department: C&I/CRE/Business Banking
Reports to: SVP, Commercial Team Leader C&I/CRE/Business Banking
Status: Exempt/Officer/AVP
Grade:11
Salary Range: $66,699 - $122,975
Salary range updated 4/10/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location:Pittsfield, MA (preferred) or Albany, NY
Purpose/Objective:
Provides support to Commercial Bankers (CB) in underwriting as well as monitoring and servicing an existing portfolio of complex loans and borrowing relationships. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service related matters in a satisfactory manner. Assists Commercial Bankers in all aspects of servicing customers both internally and externally.
Key Accountabilities:
Portfolio Size/Composition
Assists multiple Commercial Banker(s) (CB) with the management of a defined portfolio of existing Commercial & Industrial (C&I) customers, and/or Commercial Real Estate (CRE) customers, and/or Business Banking customers with more complex financing needs.
Customer borrowing needs of $500M or more and typically $2.5MM-$25MM
- Customers may require specialized knowledge/industry expertise (C&I/CRE/ABL/Healthcare), including a general understanding of borrowing base/formula-followed line of credits
May be asked to manage
Portfolio Underwriting/Monitoring/Maintenance
Completion of underwriting for New Money Requests, Modifications and Annual Reviews for relationships in addition to, periodic file memos/covenant tests, waivers per policy under the direction of the RM as a deal team
Takes minutes for deals underwritten that require approval at Management Loan Committee (MLC)
Assists CB in the proactive management of the portfolio to ensure early detection of material changes in customer performance and risk rating changes.
Ability to prepare Opportunity Memos under the direction of the CB for new business requests that would be presented to senior lender and senior credit officer.
Works with the team to manage all reporting requirements including ongoing tracking via Baker Hill/NCino to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information including scanning information into Image Centre
Requests Appraisals/Environmental Reports under the direction of the CB
Enters Line of Credit advance/pay down requests in Salesforce
Ensures completion of CIP Form(s) including any other required Know Your Customer compliance due diligence
Ensures satisfactory documentation or maintenance of all insurance requirements within loan documents
Assists RM with the approval of all overdrafts as appropriate
Ensures Credit File completeness in Image Centre including saving customer financials
Performs monthly reviews of borrowing bases and supporting financial documentation including a loan conformity chart to ensure detection of any material changes in customer performance, if applicable for the position. Compiles and reviews documentation with CBs and updates Salesforce to ensure borrowing availabilities updated on core system.
Involved in monitoring formula followed lines of credit and respective responsibilities for these types of loans.
Provides tracking and acts as liaison for the commercial team on Loan Review exceptions for financials and DLS related items
Interfaces with other Banks for participation loans as lead or participant to provide or gather required financial reporting or other relevant information relative to the loan/relationship
Credit/Analytical Skills
Credit Trained or equivalent level of experience to perform underwriting responsibilities within nCino Loan Operating System
Ability to assess financial performance and risk including identifying ways to mitigate risk to the bank
Solid working relationship with commercial lending group to ensure ongoing credit quality of portfolio and interfacing with Senior Credit Officer and Senior Lender for Annual Reviews, Modifications and New Money Requests under the direction of the RM
Strong working knowledge of Loan policy and proven ability to adhere to sound risk management/pricing practices as well as to all internal and external credit/regulatory requirements
Customer Service/Support
Provides excellent customer service
Assists CB with customer problem resolution and interfaces with the appropriate internal banking departments
Assists CB in call preparation
Accompanies CB on calls as appropriate
Deal Structuring/Loan Closing
Assists CB in loan structuring and term sheet preparation
Assists CB in the review of loan documentation
Assists CB with Loan Closings and post-closing follow up
Internal Partner Relationships
Interacts with internal partners under the direction of the CB
Provides mentorship to junior level Portfolio Managers and credit analysts
Product Knowledge
Solid knowledge of Commercial Credit Products and Services
Working with CB and internal partners to develop basic understanding of how to identify cross sell opportunities
Networking/Community Involvement
Networking at community events with the lending team and meeting Centers of Influence to develop a presence in the Community.
Special Projects
Assists with special projects as necessary and instructed by CB and/or Team Leader
Conducts risk compliance testing as appropriate
Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures
necessary to reduce risk and uphold ethical standards related to and required by ones duties.
Education:
BS Degree in Business, Accounting or Finance
Equivalent financial experience
MBA a plus
Experience:
Minimum of 5+ years of Commercial Credit/Banking and/or related experience
Skills & Knowledge:
Excellent written and verbal communications skills
Ability to present identified issues and recommended solutions to CB/Senior Management as appropriate
Ability to multi-task and meet timeframes as directed by the CB/Senior Management
Strong computer skills
Ability to work as a member of team in a fast-paced environment
Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us athr@berkshirebank.com.