Job Information
Pitt Assistant Director of Strategic Engagement - Pittsburgh, PA in Pittsburgh, Pennsylvania
469573BR
Auto req ID:
469573BR
Company:
Pitt
Job Code:
Education Educational and Training Services
Job Description:
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Pitt Athletics is seeking qualified applicants for the position of Assistant Director of Strategic Engagement, a critical role within the newly established Strategic Engagement Unit. This position is responsible for the execution of all day-to-day digital fan engagement efforts, with an emphasis on email marketing, segmentation, mobile app messaging, web/app revenue placements, and digital performance optimization.
The Assistant Director supports the Assistant AD for Strategic Engagement in driving ticket sales, strengthening fan engagement, and enhancing the effectiveness of Pitt’s overall digital ecosystem. This position works collaboratively with Ticketing & Sales, Creative Services, Pitt Studios, Panther One (Data & Analytics), Fan Experience, Communications, and internal Pitt partners to ensure all digital touchpoints are delivered accurately, efficiently, and with maximum impact.
This role is ideal for a detail-oriented digital marketer who is passionate about building campaigns, analyzing results, and optimizing fan journeys in a fast-paced, results-driven athletics environment.
Job Summary
Develops moderately complex web and print content and marketing. Acts as strategic contributor for communications team and creates diverse marketing materials for marketing team. Attends meetings designed for content planning and development. Ensures consistent messaging and maintains University brand and style.
Essential Functions
Build and deploy all Pitt Athletics email campaigns using Pitt’s CRM/ESP platform, Oracle Eloqua.
Execute segmentation strategies based on sport interest, geography, behavior, engagement, and purchase history.
Maintain an email campaign calendar aligned with department-wide priorities and sales timelines.
Build and maintain automated email flows (e.g., event reminders, new buyer journeys, abandoned cart triggers, postgame recaps).
Ensure all emails meet brand standards and accessibility guidelines.
Conduct ongoing A/B testing for subject lines, creative, send time, and content layout.
Support the Assistant AD in managing the digital inventory system for web/app placements.
Build, schedule, and deliver push notifications for revenue-driving moments, gameday information, ticket deadlines, and other priority content.
Execute segmentation strategies for push delivery to maximize engagement.
Track performance metrics and recommend improvements based on insights.
Assist with asset coordination and building of paid digital campaigns.
Support the Assistant AD with audience builds, creative handoffs, copy reviews, and performance pulls.
Ensure digital ads align with current offers, inventory priorities, and messaging.
Pull performance reports for email, push notifications, and web/app placements; summarize insights for the Assistant AD and internal partners.
Assist with digital content planning for marquee campaigns, theme nights, and brand initiatives.
Maintain strong organizational systems for links, audiences, assets, and campaign documentation.
Physical Effort
Must be able to sit or stand for prolonged periods of time.
The University of Pittsburgh is an equal opportunity employer / disability / veteran.
Assignment Category Full-time regular
Job Classification Staff.Communications Specialist III
Job Family Communications & Marketing
Job Sub-Family Communications
Campus Pittsburgh
Minimum Education Level Required Bachelor's Degree
Minimum Years of Experience Required 2
Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Additional details about Required Licensure/Certification Collegiate Athletics experience strongly preferred. n equivalent combination of work and high-level playing experience may be substituted at the discretion of the University.
Work Schedule Varies
Work Arrangement On-Campus: Teams that work on campus, in an office, or in a lab.
Hiring Range TBD Based Upon Qualifications
Relocation Offered Yes
Visa Sponsorship Provided No
Background Check For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances Not Applicable
Required Documents Resume, Cover Letter
Optional Documents Not Applicable
Position Title:
Assistant Director of Strategic Engagement - Pittsburgh, PA
Job Category:
Educational Services
Minimum Education Required:
Bachelors
City*:
Pittsburgh
State*:
Pennsylvania