OneMain Financial Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13539955

GENERAL DESCRIPTION OF POSITION

This position is part of the health information team providing support to patients and healthcare providers throughout the organization. The Referral Specialist I is responsible for ensuring that referrals to external providers are completed in a courteous, efficient, accurate, and timely manner with appropriate documentation to help ensure continuity of care for patients and referring providers. The Referral Specialist I also reviews incoming personal health information to aggregate vital information and enter the information into the electronic health record in a structured format to support high quality patient care.

Requirements

ESSENTIAL DUTIES

• Schedules and confirms patient consultation and referral appointments with specialists appropriate for the patients needs and resources. Example: Evaluates the patients financial, accessibility, and medical needs and collaborates with the patient to determine where their needs can be best met for specialty care.
• Accurately and thoroughly documents referrals within the Electronic Health Record. Example: Documents all steps involved with the referral process in the electronic referral. This includes documenting when an appointment was scheduled, when a patient was notified or an attempt to notify was made, and every attempt to collect records.
• Tracks referrals to assure documentation is obtained to support continuation of care. Example: Attaches obtained specialty records to the referral and sends the information to the referring provider for review.
• Schedules follow-up appointments, and works with consulting providers and patients to assure that appointments are kept. Example: Works with the patient to reschedule appointments that are missed or needs rescheduled.
• Communicates personal health information effectively with external organizations, on behalf of patients and providers, to support continuation of care. Example: Sends all appropriate patient records along with the referral to specialty facilities.
• Organizes and aggregates all incoming patient health information pertinent to our standard quality measures to assist in record completion that will lead to high quality patient care. Example: Reviews all incoming patient health information for standard screening results/reports and creates historical orders to attach the results to. This function provides structured personal health information within the electronic health record and promotes high quality patient care.