Job Information
Institute of Electrical and Electronics Engineers Temporary Contact Call Center Associate in Piscataway, New Jersey
| Temporary Contact Call Center Associate - 260062 : N/A
Description Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmental communications. The incumbent in the role provides prompt and professional high quality service and solutions on a consistent level. He/She will assume ownership and accountability for resolution of all inquiries, attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well with minimal supervisor interactions and can make decisions to deliver high satisfaction to our members and customers. This position is under general supervision and typically reports to a Supervisor. Essential Functions: Typical tasks include but are not limited to:
Qualifications Education and Experience:
For information on work demands and conditions required for this position, please consult the reference document, “Physical, Mental, and Work Environment Standards for IEEE Positions.” This position is classified under Category I – office positions. IEEE is an EEO/AAP Employer/Protected Veteran/Disabled. Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Job : Customer Service Primary Location : United States-New Jersey-Piscataway : Schedule : Full-time Job Type : Temporary Job Posting : Apr 15, 2026, 9:05:51 AM
| Req ID: 260062 Current Search Criteria |