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Caterpillar, Inc. Lead Business Process Specialist in Piracicaba, Brazil

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important:

- Don’t forget to include a resumé in English in your profile in Workday

- Please check your application status directly in the Workday system, as this is our primary method of communication. All updates regarding your application will be reflected there.

Develops and supports enterprise system solutions for Caterpillar IT applications and ERP/Digital transformation initiatives. Acts as a subject matter expert and trusted advisor across multiple business process workstreams, ensuring solution quality, compliance, and long‑term business value.

Key Responsibilities

  • Serve as SME and trusted advisor for multiple enterprise business process workstreams.

  • Lead and participate in workshops to validate business requirements for the Order Navigation Experience (deployed on SAP commerce platform), ERP touchpoints, and dealer‑facing solutions.

  • Review and approve solution designs, including prototypes, configurations, testing, and documentation.

  • Validate process documentation delivered as part of enterprise template solutions.

  • Review and approve test plans and end‑user training materials for new releases and deployments.

  • Provide Level 4 case management support, partnering with IT suppliers on root cause analysis and resolution.

  • Ensure solutions comply with enterprise governance requirements, including cybersecurity, enterprise architecture, SOx, sustainability, and IT General Controls.

  • Provides functional direction, reviews deliverables, and contributes input to performance feedback for analysts and consultants.

  • Mentor business process analysts, digital product owners, and development/operations consultants.

Scope & Impact

  • Supports internal customers across multiple departments and administrative groups.

  • Influences strategic business decisions and enterprise transformation outcomes.

  • Operates with broad autonomy within Caterpillar policies and long‑term objectives.

  • Balances short‑term delivery with long‑term business and customer value.

Problem Solving & Decision Making

  • Solves complex, unstructured problems with significant business impact.

  • Identifies relationships across disparate data and systems to develop innovative solutions.

  • Defines priorities, approaches, and execution plans for broadly defined initiatives.

  • Develops action plans aligned to two‑year execution horizons and three‑ to five‑year enterprise goals.

  • Applies AI‑assisted reasoning and advanced analytics to decompose complex routing and systems problems, explore solution trade‑offs, and accelerate decision‑ready insights while exercising strong human judgment.

Basic requirements

  • Degree, preferable in Computer Science, Information Technology, Engineering

  • Pre-advanced english

Top Candidates Will Have

  • Strong interpersonal and influencing skills, with the ability to lead change without direct authority.

  • 6+ years of progressive IT experience in application/API development and/or application/API support.

  • 6+ years of experience with enterprise platforms, including:

  • Modern web applications (Java and/or .NET)

  • Configure Price Quote UX

  • PowerBI Reporting

  • Snowflake

  • SAP ERP

  • IBM Mainframe

  • Salesforce

  • 5+ years of experience with commerce platforms such as SAP Commerce Cloud / Hybris.

  • 5+ years of integration experience using ETL or connectivity tools (e.g., DataStage, IIB, SnapLogic, Sterling Integrator, Apigee).

  • Experience supporting large‑scale ERP or digital transformation programs.

Additional Information

  • Travel: 15% - 25%

  • Sponsorship is NOT available

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

·Medical plan

·Dental plan

·Medicines reimbursement

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance

·Christmas basket

·Transportation

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc) , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

#LI

Posting Dates:

March 17, 2026 - March 30, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

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