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North Wind Group Special Projects IT Manager 04037 NWD in Piketon, Ohio

Location: Piketon, Ohio Title: Special Projects IT Manager Schedule (FT/PT): Regular Full Time Travel Required: No Government Clearance: Must be able to obtain and maintain a DOE "Q" clearance North Wind Dynamics, LLC is an Alaska Native-owned Small Disadvantaged Business, specializing in infrastructure support services and facilities maintenance, base operating services, waste management, radiological services, security control, force protection, environmental services, janitorial services, professional, administrative, and management services. POSITION PURPOSE: The Special Projects/IT Manager is responsible for collaborating with the Project Manager and Deputy Project Manager for performance of special projects necessary for the efficient operations of the Infrastructure Support Services contract. This role provides the technical and administrative management/oversight of assigned projects. In addition, this position is responsible for collaborating with the Project Manager, Deputy Project Manager, and corporate to support efficient and quality completion of IT services. This includes field oversight, cost control, subcontractor management, and client interface. Supervise performance and schedules, monitor progress, and initiate action to ensure project objectives and schedules are met and work is performed timely and effectively. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides direct oversight for all assigned projects, programs, subcontracts, and other activities as assigned. Lead critical troubleshooting efforts and provide direction for issues in conjunction with subcontracts/vendors and infrastructure environments. Oversee a wide range of server, network, and software administration duties including installations, debugging, maintenance, upgrades, and general support of contract systems and applications. Oversee the installation, configuration, and maintenance of all assigned core infrastructure, ensuring they are secure, reliable, and meet the needs of the organization. Provide through strong problem-solving skills the diagnosis and resolution of complex technical issues related to assigned tasks and programs Analyze and solution problems associated with operating system's servers, hardware, applications, and software. Monitor systems performance and ensure compliance with security standards. Evaluate & troubleshoot IT infrastructure and Internet connectivity throughout the organization. Ensures that issues are investigated and resolved, and necessary changes/repairs are performed and documented. Ensure highly available operating environments utilizing secured on premise, hosted, SaaS, PaaS and cloud platforms. Evaluate current infrastructure investments and drive efficiencies, innovations and automations through new and existing tools. Build lasting client relationships through demonstrated excellence in engagement delivery and personal networking, support development, execution and delivery of solutions and information to the client to secure lasting client relationships. Responsible for ensuring cyber policies and best practices are met Demonstrate leadership and understanding of business processes and risk management. Provide strong background in working with government requirements and frameworks (i.e., DOE Orders, NIST, etc.) to ensure compliant systems. Assists in cybersecurity related tasks as needed. Assist in developing, implementing, testing, and maintaining compliance with disaster recovery plans. Assists in management of enterprise environments and maintain knowledge of current IT environment and industry IT trends to drive strategy and innovations and communicate this information to the engagement team and client management through written correspondence and verbal presentations, as assigned. Lead and execute projects with a diverse team through the system lifecycle including, assessments, reviews, improv

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