Job Information
Cayuse Holdings Zscaler Support Engineer in Pierre, South Dakota
Overview
Job Title: Zscaler Support Engineer - (Contractor/Consultant)
Location: Remote / USA
Type: Independent Contract (Contractor / Non-Employee)
Start Date: ASAP
Pay Rate: $75/hr 1099 or corp to corp
Travel: None
Position Overview: We are seeking a Zscaler technician who is responsible for implementing, managing, and troubleshooting Zscaler's cloud security solutions, primarily ZIA (Internet Access) and ZPA (Private Access) and ensure secure network connectivity, optimize security policies, and provide technical support to resolve complex connectivity and user-access issues.
Responsibilities
Key Responsibilities
Implementation & Configuration: Deploy, configure, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments.
Troubleshooting: Analyze network issues involving HTTP/HTTPS traffic, SSL inspection, DNS, firewalls, and authentication methods (SAML, SCIM, Active Directory).
Support & Incident Management: Act as a front-line or escalation point for complex technical issues, providing, and debugging solutions.
Optimization & Policy: Proactively monitor and tune Zscaler policies, including DLP, CASB, and threat protection to improve performance and security.
Documentation: Create and maintain detailed technical documentation, including SOPs, network diagrams, and root cause analyses.
Qualifications
Required Skills and Qualifications
Experience: 2+ years of experience in Zscaler and network security
Technical Knowledge: Deep understanding of networking protocols (TCP/IP), OSI layers, VPNs, and cloud-based security models (SASE/Zero Trust).
Troubleshooting Tools: Proficiency with network packet analysis tools such as Wireshark.
Scripting (Preferred): Familiarity with automation tools and scripting languages like Python or PowerShell.
Pay Range
USD $73.00 - USD $76.00 /Hr.
Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3464/zscaler-support-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834356743)
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Location US-
ID 2026-3464
Category Information Technology
Position Type Independent Contractor
Remote Yes
Clearance Required None