Job Information
UKG Lead Technical Course Developer in Phoenix, Arizona
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Instructional Designer, GTM Enablement
Position Overview
The Instructional Designer, GTM Enablement is responsible for designing and delivering high-quality learning experiences that support onboarding, product enablement, and ongoing skill development across the GTM organization. This role partners closely with Enablement, Sales, Pre-Sales, and Product stakeholders to translate business priorities into engaging, practical learning solutions that drive seller effectiveness.
This individual leverages modern instructional design practices, including the use of generative AI, to accelerate content development and enhance learner engagement. The focus is on execution excellence, scalability, and continuous improvement of learning assets that support performance in the field.
Within UKG, you would be part of the GTM Enablement team which plays a critical role in bringing this mission to life. This is a team that sits at the intersection of strategy and execution, helping our customer-facing teams deliver value with clarity, confidence, and consistency. We are builders, collaborators, and innovators who are redefining how enablement drives performance at scale.
Joining UKG, and specifically the Enablement team, means being part of a group that is shaping how the business grows, how our people succeed, and how we deliver on our promise to customers around the world.
Key Responsibilities
Design and develop blended learning solutions across onboarding, product enablement, and skill development programs.
Translate sales strategies, product capabilities, and methodologies into clear, structured, and engaging learning experiences.
Partner with Program Managers and subject matter experts to define learning objectives and instructional approaches.
Apply instructional design frameworks and adult learning principles to create effective, learner-centered experiences.
Build interactive learning content across digital, virtual, and instructor-led formats using modern authoring tools.
Leverage generative AI tools to accelerate content development, including drafting materials and creating learning activities.
Update and convert existing training materials into modern, engaging learning experiences.
Incorporate feedback and learner data to refine and improve learning content.
Basic Requirements:
4 to 7 years of experience in instructional design, enablement, or learning experience design.
Strong foundation in instructional design methodologies and adult learning principles.
Experience designing blended learning solutions across digital and instructor-led formats.
Ability to translate complex concepts into clear, engaging, and learner-centric content.
Experience using modern authoring tools and learning technologies.
Familiarity with generative AI tools to support content development workflows.
Experience collaborating with cross-functional stakeholders and subject matter experts.
Strong organizational and project management skills.
Preferred Requirements:
Experience in sales enablement or SaaS environments.
Exposure to global learning programs and distributed teams.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .
The pay range for this position is $90,900.00 - 145,000 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.