OneMain Financial Jobs

Job Description

Position Overview

We are seeking a Cloud Infrastructure Engineer (AVD / IaC) with

deep, hands‑on experience designing, implementing, and supporting Azure Virtual Desktop (AVD) and enterprise VDI

platforms across hybrid environments. This is a delivery‑focused

role, not advisory—the ideal candidate has personally built AVD

environments from the ground up, supported them in production, and is

comfortable providing direct, white‑glove

support to end users.

This role is urgent and business‑critical, supporting the

initial AVD deployment, validating scalability and stability, and driving user

migration. The engineer will partner closely with Microsoft SMEs, internal infrastructure teams, and external

vendors to ensure a successful rollout and long‑term operational success.

Key Responsibilities

1. VDI Architecture & Engineering

• Design, deploy, configure, and optimize Azure Virtual Desktop across multi region Azure environments.

• Administer and support VMware Horizon, including Connection Servers, UAGs, instant clones, pools, and App Volumes.

• Implement and manage Windows 365 Cloud PC provisioning, policies, and capacity planning.

• Engineer scalable, high availability VDI solutions aligned with enterprise SLAs.

• Lead platform upgrades, image lifecycle management, and gold image optimization.

2. Virtualization & Data Center Infrastructure

• Administer VMware vSphere / ESXi clusters, including host configuration, HA, DRS, and resource allocation.

• Manage VM provisioning, storage allocation, and performance tuning.

• Support hybrid infrastructure integrating onprem and Azure workloads.

• Ensure proper configuration of storage (SAN/NAS), networking (VLANs, DNS, DHCP), and compute resources.

3. Performance & Monitoring

• Monitor VDI environments for performance, capacity, and availability.

• Troubleshoot user experience issues such as latency, profile corruption, login delays, and session instability.

• Conduct root cause analysis for complex VDI incidents.

• Implement proactive monitoring using enterprise tools and dashboards.

4. Security & Compliance

• Partner with security teams to apply zero trust principles within VDI platforms.

• Maintain compliance with patching, vulnerability remediation, and hardening standards.

• Manage identity integration with Active Directory, Azure AD / Entra ID, and Group Policy.

• Support MFA and conditional access enforcement.

5. Lifecycle & Operations

• Perform regular patching and upgrades of Windows Server, Windows 10/11 multi session, Horizon components, and AVD host pools.

• Maintain disaster recovery strategies and backup integration for VDI platforms.

• Develop and maintain runbooks, SOPs, and architecture documentation.

• Participate in ITIL based incident, problem, and change management processes.

• Provide Tier 3 escalation support for VDI issues.

• Mentor junior administrators and support knowledge sharing initiatives.

400 Customer Service & Finance users

200 cloud VDI users

Contribution to Azure cloud migration initiatives and long‑term VDI strategy

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

8–10

years of

experience in Infrastructure Engineering, Data Center Administration, or

VDI Administration

Hands‑on expertise with:

Azure Virtual Desktop

(AVD) - Hybrid Builder / Operator Level

VMware Horizon -

administer level

On‑prem VDI

Windows 365 Cloud PC -

administer level

Strong experience with:

VMware vSphere / ESXi

Cluster operations and

resource optimization

Deep knowledge of:

Windows Server

(2016–2022)

Windows 10/11 Enterprise

Active Directory, Group

Policy, DNS, DHCP

Solid understanding of

enterprise networking and storage fundamentals

Proven experience

troubleshooting performance issues in large‑scale VDI environments

Familiarity with ITSM

tools and structured incident/change workflows

Excellent documentation

and communication skills Microsoft Azure

certifications (AZ‑900, AZ‑104)

VMware VCP certification

Windows Server

certification

Experience with:

FSLogix

App Volumes

MSIX App Attach

PowerShell scripting and

automation

Experience with ARM,

Bicep, or Terraform

Experience in 24x7

enterprise environments

Exposure to monitoring

tools such as:

Azure Monitor

Log Analytics

ControlUp

vRealize Operations