Job Information
Penn Medicine Director - Clinical Applications in Philadelphia, Pennsylvania
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity : Corporate Services
Department : IS-MDS
Location : 3535 Market Street
Hours : M-F, 8:30am-5pm, Hybrid (1-2 days in office/week)
This Director role will provide leadership for Radiation Oncology applications and operational technologies within a highly specialized, high-acuity clinical environment. In addition to the standard Clinical Applications Director responsibilities, this position requires close partnership with Radiation Oncology leadership, clinical operations, physics teams, and external vendors to support complex systems directly tied to patient care.
Responsible for providing leadership for the Implementation and Support of UPHS IS supported clinically related applications. Participates in defining the strategic direction of the clinical applications through short and long-term goal setting, assessment of information technology needs, and information systems integration, IT business operations, risk analyses, security, applications development, database management, user and system support, and related operations. Manages both director and manager level personnel that are focused on specific clinical application solutions. Participates in the development and monitors departmental policies and procedures to enhance operational efficiencies, while working through IS managers, leveraging peer resources, engaging external expertise, and maintaining strong relationships with internal business units, and clients. Works through complicated and often political project delivery situations while demonstrating successful outcomes and quick resolutions to problems. Interacts closely with senior leadership and key project stakeholders with exceptional interpersonal, verbal and written communication skills.
Accountabilities
Participates in the development of a Clinical Application strategy to support the objectives of UPHS.
Oversees and manages the clinical application teams to support the Clinical Application strategy.
Ensures safety, confidentiality & security of employee and Patient data.
Serves a focal point for clinical application related discussions, issues and other related activities.
Develops and consistently communicates schedules, plans and other activities to IS clients
Analyzes current processes and initiates modifications to facilitate successful outcomes in projects
Oversees implementation and support activities and ensures that overall progress and management of the project tasks are on track
Works through complicated and political project situations effectively and with successful outcomes
Manages team members through the project management life cycle to ensure that milestones are completed according to project deadlines.
Clearly articulates problems, issues, and potential solutions to team members, clients and organizational administration
Provides counsel and advise in local clinical IT budgeting process
Serves as Clinical IT liaison to clinical departments managing their own clinical information systems (i.e lab, radiology)
Develop a thorough understanding of UPHS EMR applications
Manages Clinical Application team leadership to help determine priorities, hiring strategies, staff training and development.
Directs Clinical Application team leadership on a day-to-day basis.
Recruits manager-level clinical application staff as required.
Develops policies and procedures to enhance departmental operational processes.
Ensures all clinically oriented IS projects have documented plans and procedures in place for ongoing projects and are meeting project goals and objectives.
Identifies project risks and develops mitigation plans to ensure successful project outcomes.
Coordinates resource allocation for multiple projects to ensure all project goals and deliverables are met.
Schedules, conducts and documents project review meetings with cross-functional teams to track progress and manage scope.
Ensures project teams complete thoroughly all project-related activities including, workflow analysis, system design and development, modifications, testing, and issue resolution.
Provides continuous performance feedback to IS Management Team.
Provides regular updates of project status to the Information Services leadership team.
Provides guidance and mentoring to clinical application managers and completes annual staff evaluations.
Participates in the annual IT budgeting process.
Comply with all applicable guidelines, policies and procedures of IS and UPHS to ensure necessary controls, documentation and audit trails
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization
Minimum Requirements
Required Education and Experience
Bachelor's Degree Business, Healthcare or IT related discipline or equivalent is required. (Master’s preferred)
5+ years of demonstrated management experience (IT or clinical)
Required Skills and Abilities
Management in Clinical applications either in application support or implementation role
Demonstrated project management skills
Experience with Project Management tools and methods
Strong customer service orientation and ability to follow through issues to resolution.
Detail oriented with strong analytical, organizational, and problem solving skills.
Ability to analyze, diagnose, suggest and implement process changes
Ability to interact with all levels of physician practice personnel to include: IT management staff, consulting staff, clinicians, clinical administrators, etc.
Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare environment
Must be able to function as part of a team providing a high level of quality service to clients
Enterprise IT experience
Strategic planning and project execution skills
Prior management of personnel and teams
Vendor management skills
Healthcare domain experience and advanced knowledge/experience with clinical systems applications
Vendor certification
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 309834