Job Information
AON Client Manager in Perth, Australia
Leadership role within a leading global risk management company
Ideal opportunity for an enthusiastic broker looking to take the step up into servicing a substantial and varied client portfolio of large, complex accounts
Competitive remuneration and benefits package
Highly successful and collaborative team with proven record of success
Client Manager, Global & Corporate
A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.
We are seeking an experienced and skilled Client Manager to provide exceptional broking service to a large, varied portfolio of clients. The Client Manager works hand in glove with Client Directors in setting renewal strategies, managing complex insurance programs and providing ongoing client service and is considered a key driver to our long-term growth ambitions in this segment.
This is a hybrid role with the flexibility to work both virtually and from our Aon Perth office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Providing a trusted, direct contact point for a portfolio of key corporate clients, developing and maintaining strong long-term relationships and providing an overall high level of service to enable effective client relationship management
Responding to daily client enquiries pertaining to the management of their risk and insurance programs, including queries on large, complex claims and provision of technical policy advice
Collaborating with Client Directors and broking colleagues in setting and executing on strategies for client renewals
Gathering client information to enable renewal negotiations, calculating premiums, binding covers, and preparing invoices and follow-up documentation with clients
Liaising and building relationships with insurers and underwriters to achieve optimal renewal outcomes for clients
Identifying new business development and growth opportunities within the designated portfolio and designing appropriate servicing solutions to deliver on those opportunities
Achieving budgeted revenue for retention, and delivering growth on existing and new business
Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for clients
Providing guidance and mentorship to junior colleagues
How this opportunity is different
We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact. The Client Manager has a key role to play in contributing to the strategic direction of the Global & Corporate business.
Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.
Skills and experience that will lead to success
To be successful in this role you will have proven experience and success in a previous role servicing a portfolio of clients, ideally in the large corporate space, and attributes including but not limited to:
Strong client management, negotiation and relationship building skills with exceptional communication abilities Strong technical understanding of a broad range of insurance products and risk solutions
Experience in handling large claims
Excellent capabilities in identifying and executing on cross-sell opportunities
Experience dealing with local and global insurance market centres including Lloyd’s
A high level of understanding of client profitability
A keen entrepreneurial spirit and flare for business development
Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients
Demonstrated competency in Microsoft Word, Excel and Power Point products
A high degree of resilience and an outcome focused approach.
Tier 1 qualified (essential)
#LI-RC2
#LI-Hybrid
2578053
Leadership role within a leading global risk management company
Ideal opportunity for an enthusiastic broker looking to take the step up into servicing a substantial and varied client portfolio of large, complex accounts
Competitive remuneration and benefits package
Highly successful and collaborative team with proven record of success
Client Manager, Global & Corporate
A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.
We are seeking an experienced and skilled Client Manager to provide exceptional broking service to a large, varied portfolio of clients. The Client Manager works hand in glove with Client Directors in setting renewal strategies, managing complex insurance programs and providing ongoing client service and is considered a key driver to our long-term growth ambitions in this segment.
This is a hybrid role with the flexibility to work both virtually and from our Aon Perth office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Providing a trusted, direct contact point for a portfolio of key corporate clients, developing and maintaining strong long-term relationships and providing an overall high level of service to enable effective client relationship management
Responding to daily client enquiries pertaining to the management of their risk and insurance programs, including queries on large, complex claims and provision of technical policy advice
Collaborating with Client Directors and broking colleagues in setting and executing on strategies for client renewals
Gathering client information to enable renewal negotiations, calculating premiums, binding covers, and preparing invoices and follow-up documentation with clients
Liaising and building relationships with insurers and underwriters to achieve optimal renewal outcomes for clients
Identifying new business development and growth opportunities within the designated portfolio and designing appropriate servicing solutions to deliver on those opportunities
Achieving budgeted revenue for retention, and delivering growth on existing and new business
Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for clients
Providing guidance and mentorship to junior colleagues
How this opportunity is different
We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact. The Client Manager has a key role to play in contributing to the strategic direction of the Global & Corporate business.
Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.
Skills and experience that will lead to success
To be successful in this role you will have proven experience and success in a previous role servicing a portfolio of clients, ideally in the large corporate space, and attributes including but not limited to:
Strong client management, negotiation and relationship building skills with exceptional communication abilities Strong technical understanding of a broad range of insurance products and risk solutions
Experience in handling large claims
Excellent capabilities in identifying and executing on cross-sell opportunities
Experience dealing with local and global insurance market centres including Lloyd’s
A high level of understanding of client profitability
A keen entrepreneurial spirit and flare for business development
Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients
Demonstrated competency in Microsoft Word, Excel and Power Point products
A high degree of resilience and an outcome focused approach.
Tier 1 qualified (essential)
#LI-RC2
#LI-Hybrid