Job Information
Navy Federal Credit Union Manager, Portfolio Strategy Financial Opportunity in Pensacola, Florida
Overview
Navy Federal’s Office of Financial Opportunity (OFO) mission is to enable financial opportunity for all members, with a particular focus on members and communities who face the greatest barriers, including those with low-to-moderate incomes and other underserved groups. As part of the Military Affairs & Strategic Partnerships department, OFO drives amplification of Navy Federal’s commitment to military, veterans and their families.
Responsibilities
Assist in driving a Financial Opportunity product portfolio in collaboration with teams and leadership in various Navy Federal business units and the Member Strategy Office
Assist in driving alignment and collaboration with business units (Bus), including Real Estate Lending
Bring expertise to inform design, execution, and ensure data-backed decision-making includes the underserved for financial opportunity priorities and Enterprise Strategy execution
Support the OFO team in delivering responsibility/accountability for Navy Federal’s Financial Opportunity strategy and initiatives
Be a thought leader on creative and flexible solutions for loan and financial services by identifying innovative technologies and analytical tools, relevant risks, and risk mitigation that can expand Navy Federal’s provision of banking services to the military and veteran community
Provide strategic recommendations to the OFO team and others regarding opportunities to expand and meet the needs of military communities to expand member growth and member services
Assist in the preparation of reports to Navy Federal’s executive team on the status and impact of Navy Federal’s financial opportunity initiatives
Build and foster relationships with business unit peers and enable/support business decisions through idea generation, thoughtful planning and execution, and strategic advising
Establish credibility throughout Navy Federal as an effective collaborator on the development of financial solutions for diverse and underserved populations
Drive enterprise change and learning by embracing new, flexible, and agile approaches to improve business performance and member service
Develop, iterate, and execute short-term and long-term financial opportunity strategies by leveraging analytics and providing insights into innovative industry practices
Leverage data to measure, track, and analyze the effectiveness of financial opportunity initiatives to report on progress and identify opportunities to inspire action, drive outcomes, and reinforce accountability throughout the organization
Direct report to AVP, Portfolio Strategy, Financial Opportunity
Perform other duties as assigned
Qualifications
Required Qualifications
Bachelor’s degree in business, finance, economics, or related field, or the equivalent combination of education, training, and experience
Experience in implementing strategic initiatives to support organizational objectives
Experience in demonstrating initiative taking, decision-making, and creativity in solving business problems
Strong interest in financial inclusion, affordable housing, and digital financial services
Experience with Real Estate Lending
Proven analytical and problem-solving skills
Experience in understanding management priorities and vision regarding how data can be used to inform and drive key business decisions
Experience developing and implementing financial services products or solutions, preferably in consumer financial services
Extensive experience in managing multiple priorities independently and/or in a team environment
Significant experience collaborating on cross functional teams in complex environments
Ability to navigate a complex organization while maintaining cultural awareness and flexibility
Significant experience in influencing and building relationships within all levels of an organization
Expert verbal, written, interpersonal, and presentation skills
Desired Qualifications
- Knowledge of credit union or retail banking operations
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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• Military Times 2025 Best for Vets Employers
• Best Companies for Latinos to Work for 2025
• Forbes® 2025 America's Best Large Employers
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 29190