Job Information
Smithereen Farm General Manager in Pembroke, Maine
This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1306672
SMITHEREEN FARM
JOB DESCRIPTIONGENERAL MANAGER
Position Title: General Manager
Location: In person, on-site at Smithereen Farms premises in Pembroke, Maine
Reports to: Severine Welcome, Owner
Job Category: Regular Full-Time Employee
FLSA Status: Exempt
Pay: \$60,000 annually; shared housing included
Benefits: Benefits eligible after two months of employment. Benefits include: 10
days paid sick leave, 10 paid holidays, one month paid vacation between
November-January, and health insurance.
OVERVIEW
Smithereen Farm seeks a highly organized, grounded, and adaptable General Manager to
oversee the administrative, retail, culinary, and hospitality operations of our Pembroke campus.
Working closely with the Owner and in direct partnership with the Farm Manager, the General
Manager ensures smooth day-to-day business operations while implementing systems that
support long-term growth, accountability, and sustainability.
This role oversees office administration, farm store operations, value-added processing and
culinary programs, Hipcamp and property rentals, and on-site events and agritourism. The
General Manager serves as a central hub for communication, coordination, and accountability
across departments, staff, contractors, and partners.
Smithereen Farm has been operating for eight seasons and is entering a phase of
systems-building and refinement. This position plays a critical role in translating vision into
execution and supporting a healthy, well-run, and welcoming farm ecosystem.
ROLE AUTHORITY & WORKING RELATIONSHIPS
The General Manager holds primary authority over day-to-day business operations at
Smithereen Farm, including staffing structures, scheduling, purchasing, administrative
systems, financial coordination, and cross-department operations.
The General Manager does not override agricultural or land-based decision-making, which
remains the responsibility of the Farm Manager. Instead, the General Manager works in close
partnership with the Farm Manager to align agricultural production with business operations,
farm store needs, value-added processing, and events.
This role functions as the central operational integrator for the farm, translating ownership
vision into executable systems while supporting clear accountability, communication, and
workflow across departments.
KEY RESPONSIBILITIES
Operations & Administration
? Oversee day-to-day business operations of the Smithereen Farm campus, including the
farm store, value-added processing facility/commercial kitchen, administrative office,
and agritourism programs.
? Support development and execution of annual and seasonal work plans aligned with
the farms long-term master plan; track timelines, priorities, and deliverables.
? Serve as the primary point of contact for business communications; manage the
office@smithereenfarm.cominbox, triaging priorities and responding professionally.
? Provide direct supervisory leadership for the Farm Store Manager and farm store staff,
as well as the VAP Manager and kitchen staff, all of whom report to the General
Manager. Ensure that farm store operationsincluding cash handling, reconciliation,
reporting, and execution of the farm store food and merchandising programare
carried out accurately and consistently in alignment with leadership direction.
? Coordinate renewals and compliance for insurance, licenses, and certifications,
including relationships with SNAP, WIC, and Maine Senior FarmShare partners.
? Liaise with website contractors and support updates as needed.
? Implement, maintain, and improve SOPs and internal documentation across
departments.
? Maintain accurate web-based and in- store inventory systems and product listings.
? Oversee order fulfillment and shipping for direct-to-consumer and wholesale accounts.
? Provide administrative oversight for contractors and laborers, with task-level
supervision coordinated in collaboration with the Farm Manager.
Financial Management & Business Development
? Oversee accounts receivable and payable in coordination with the bookkeeper; ensure
timely payment and clean records.
? Lead monthly P&L review, reporting, and business dashboard updates.
? Prepare monthly sales reports, integrating Square and other sales platforms; provide
insights and recommendations to leadership.
? Manage vendor contracts, onboarding, and expense tracking for monthly reconciliation.
? Support development and execution of sales strategies for Smithereen Farm products,
including wholesale and direct-to-consumer channels.
? Maintain relationships with w