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TK Elevator Corporation Operations Coordinator- New Installation/Modernization (Birmingham) in Pelham, Alabama

ESSENTIAL JOB FUNCTIONS:

  • Receives completed booking packages from sales; reviews booking package for terms and conditions pertaining to certified payroll, NIM warranty and any other pertinent terms.
  • Electronically files Booking package into JobSight, updates key members and customer contact information.
  • In JobSight, create and send Letter One package to customer and task Manager/Superintendent to follow up.
  • Works with manager to determine appropriate permits needed, preparing the permits and preparing the intent to install forms to obtain the permit.
  • Sends turnover approval requests to turnover mailbox for all jobs that are scheduled for final inspection during the month. Keeps JobSight and inter-department calendars accurate.
  • Receives final acceptance forms from the field, inputs the information date into JobSight; notifies appropriate personnel; forwards a copy of the final acceptance form to Regional Billing; and updates related reports.
  • Receives New Installation/Modernization Maintenance audit reports; updates JobSight and sends to New Installation/Modernization Maintenance Audit email.
  • Prepares certified payroll package and sends to Regional Certified Payroll Administrator.
  • Updates JobSight project file with notes and photos from Manager/Superintendent site visits.
  • Prepares and logs change orders into JobSight. Includes following up on outstanding change orders, booking change orders, and providing time tickets/documentation to the customer as needed.
  • Prepares documentation and attends the weekly operation meetings and monthly order management calls.
  • Schedules final inspections with all necessary parties.
  • Completes all project closeout documentation and sends to required recipients.
  • Fields calls from customers regarding status of jobs and answers inquiries.
  • Participates in the monthly Accounts Receivable conference call with Regional Collections. Actively pursues and follows-up on Accounts Receivable items. Tracks and sends deposit checks to Regional Collections.
  • Assists in the preparation of payroll in JobSight for Manager/Superintendent approval. Includes providing documentation required for payroll processing (approved receipts, approved override rate forms); and filing original expense receipts.
  • Receives and reviews union vacation request forms for conflicts and available time. Tracks time-off requests utilizing Vacation Tracker in our system, forwards reports to designated parties.
  • Submits accurately and tracks warranty claims to ensure timely processing of the warranty.
  • Creates parts requisitions based on accurate and detailed documentation from field and/or operations management. This may include safety, uniforms, and supplies.
  • Reviews invoice on-hold reports and works with Office Manager, Region and Corporate, as needed, to resolve the holds.
  • Maintains and analyses various daily, weekly and monthly reports. Includes resolving open commitments, expected receipts, and jobs eligible to close reports.
  • Receives and distributes faxes and correspondence pertaining to construction operations.
Who we are looking for

EDUCATION and EXPERIENCE:

  • High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
  • Six months to one year of prior experience in construction
  • Previous elevator repair administrative work, preferred
  • Budget-conscious, preferred
  • System database knowledge, preferred
What we offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

  • Medical, dental, and vision coverage
  • Flexible spending accounts (FSA)
  • Health savings account (HSA)
  • Supplemental edical plans
  • Company-paid short- and long-term disability insurance
  • Company-paid basic life insurance and ADandD
  • Optional life and ADandD coverage
  • Optional spouse and dependent life insurance
  • Identity theft monitoring
  • Pet insurance
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

  • 15 days of vacation per year
  • 11 paid holidays each calendar year (10 fixed, 1 floating)
  • Paid sick leave, per company policy
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

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