Job Information
Surge Staffing Clerical/ Administrative Support I in Pelham, Alabama
Description
Assemble and audit route paperwork for the next day,
Answer inbound phone calls
Ability to handle customer issues.
Contact vendors on inbound damage or replacement orders
Respond to email in a timely manner
Address pending orders and file paperwork.
Strong customer service skills required.
Act in a professional and an appropriate manner.
Assist in the processing of inbound delivery teams
Monitor the delivery routes of the course of your shift,
Assist in the track route progress, as needed; call Drivers every hour to address issues as needed,
Call customers to obtain their feedback regarding their delivery experience
Assist in the completion of POD packets that are available at the warehouse
Responsible for closing reports on a nightly basis
Works well without direct supervision, professional demeanor, strong communication and customer service skills
Process daily working orders, respond to logistics coordinator their status
Answer inbound phone calls from customers and delivery teams
Print pull sheet and mark live daily in warehouse
Responsible for finding and submitting requested EPODs
File all documents as needed
Must be accountable and reliable
Effectively communicate with builders, general contractors, and supervisors to ensure customer satisfaction.
Process and prepare freight for shipments/ returns to vendors (RTV)
Update Inventory
Any other duties and responsible as assigned.