Job Information
Miramar Health Center Pasco Front Office Supervisor in Pasco, Washington
Position Title: Front Office Supervisor City: Pasco State/Territory: US-WA Employment Duration: *Full time *Offer Relocation: *No *Excempt Status: Non-exempt ID: 16419 Description:
Join our team as a Front Office Supervisor at Miramar Health Center in Pasco, WA!
Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, "WE{rel="nofollow"} are Yakima - WE are Family" and "YVFWC - And then we grew{rel="nofollow"}," for a glimpse into our dedication to our communities, health, and families.
Visit our website at www.yvfwc.com{rel="nofollow"} to learn more about our organization.
Position Highlights:
$28.08 - $34.40 DOE with the ability to go higher for highly experienced candidates
$7,000.00 Hiring/Retention Bonus Structure:
At Hire: $2,100.00
At 180 days (6 months): $2,800.00
At 12 months: $2,100.00
Bonus will be pro-rated based on Full Time Equivalency (FTE)
Benefits
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Plan and manage the daily functions of the clinic front office
Formulate and implement policies, procedures, and processes that meet the standards and requirements of the organization and various regulatory agencies
Manage provider schedules to ensure the correct appointment type is assigned, the schedule is full, and daily targets are met. Verify and adjust schedules when providers are not available
Maintain and book appointments for the Credit Manager and Behavioral Health Consultant
Monitor the patient record filing system and ensure accurate and complete data is collected for all patients. Provide feedback and instruction to staff to ensure accuracy of patient files
Develop and coordinate quality assurance activities for the front office. Coordinate patient file audits/reviews to comply with standards from The Joint Commission (TJC) and Federal, State, and local regulations. Perform various audits including Cash Box reconciliations and MyChart Proxy
Review and monitor various reports from the Epic system including sliding fee eligibility and utilization, registry follow-up, and patient wellness follow-up
Monitor daily work queues for clinic staff to ensure productivity, identify issues, and allocate workload
Manage AIDET patient communication surveys, compile and communicate results, and make any process or procedure changes necessary to improve outcomes. Also manage TSF and Arcadia Tracking on a daily basis
Manage the processing of all Release of Information requests. Coordinate with Risk Management regarding the healthcare information to be provided prior to releas