Job Information
Adecco US, Inc. Customer Logistics Analyst in Parsippany, New Jersey
Adecco is assisting a client in Parsippany, NJ in their search for a Customer Logistics Analyst . This is a full-time, 6-month contract role with potential for extension, paying $32/hour. The position follows a hybrid schedule (3 days in-office), with 5 days onsite in Parsippany during the initial training period.
The Customer Logistics Analyst manages the end-to-end Order-to-Cash process, ensuring customer orders are processed accurately, In-Full and On-Time. This role partners with internal teams and external stakeholders to optimize shipping efficiency, improve cost-to-serve, and deliver excellent customer service.
Key Responsibilities
Manage the full order processing cycle: PO receipt, inventory confirmation, delivery scheduling, and on-time fulfillment
Process and track orders using SAP and Excel
Maximize on-time shipping, fill rates, and cost efficiency (including ship-with optimization)
Coordinate with Sales, Marketing, Finance, Supply Chain, Warehouses, Carriers, Brokers, and Customers
Manage returns, credits, claims, and minimize OS&D issues
Track shipments and proactively resolve delivery issues
Support EDI processes and reporting requirements
Analyze performance metrics and drive continuous process improvements
Maintain timely, clear communication with customers and stakeholders
Qualifications
Bachelor’s degree in Business or related field
3+ years of Customer Logistics experience, preferably in FMCG (Food & Beverage preferred)
Skills & Competencies
Soft Skills:
Customer-focused with strong follow-up and problem-solving skills
Ability to prioritize, multitask, and meet deadlines
Strong communication and cross-functional collaboration skills
Analytical, results-oriented, and proactive
Technical Skills:
Strong SAP Order Management
Microsoft Excel
Solid understanding of transportation, warehousing, and supply chain processes
Pay Details: $32.00 to $32.90 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.