Job Information
Robert Half Accounts Receivable Supervisor/Manager in Parsippany, New Jersey
Description
A growing, service‑based organization is seeking a seasoned Accounts Receivable Supervisor to take ownership of receivables operations within a high‑volume, recurring billing environment. This role will serve as a subject matter expert across cash application, dispute resolution, and cross‑functional AR process improvement, while supporting ongoing growth and integration initiatives.
Key Responsibilities
Take full ownership of daily cash application activities, including payments received via lockbox, ACH, wire transfers, and credit cards
Research and resolve unapplied cash, discrepancies, payment variances, chargebacks, and disputes in a timely manner
Act as the primary accounts receivable subject matter expert, providing guidance and ensuring alignment with operational and financial objectives
Partner with external collection partners to support the resolution of delinquent accounts through documentation, analysis, and customer coordination
Serve as a key liaison between finance, customer service, operations, and sales to ensure smooth transitions from service delivery to billing
Monitor and analyze core AR performance metrics such as aging, unapplied cash, chargebacks, and write‑offs; provide insights to leadership
Identify recurring billing or payment issues, conduct root‑cause analysis, and implement corrective and preventive solutions
Support business growth initiatives by assisting with onboarding newly acquired customer portfolios and integrating billing and AR workflows
Reconcile merchant card activity against bank and general ledger records to ensure accuracy and completeness
Flexibility to work extended hours during peak periods or as business needs require
Requirements
Qualifications & Experience
5+ years of progressive experience in accounts receivable or related finance functions
Strong background in high‑volume or recurring‑service billing environments preferred
Solid understanding of chargebacks, disputes, and payment processing workflows
Comfortable operating in a fast‑paced, growth‑oriented, and change‑driven organization
Proficiency with Excel and financial systems; experience with service‑industry billing platforms is a plus
Strong written and verbal communication skills with internal teams and external partners
Highly organized, detail‑oriented, and able to manage multiple priorities effectively
Self‑motivated professional who proactively identifies issues and drives solutions in partnership with leadership
What You’ll Bring
A hands‑on, ownership mindset with the ability to balance day‑to‑day execution and process improvement
A collaborative approach and service‑oriented attitude
Enthusiasm for contributing to continuous improvement and business growth
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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