Job Information
Coty Workplace Services Manager in Paris, France
Workplace Services Manager
Workplace Services Manager
Role Purpose
The Workplace Services Manager is accountable for the delivery, quality, and continuous improvement of workplace services at site level. Acting as Coty’s on‑site representative within an Integrated Facilities Management (IFM) model, this role ensures safe, compliant, and cost‑effective operations while enhancing employee experience and workplace performance.
Key Responsibilities
1. Site Operations & Facilities Management
Own overall on‑site workplace and facilities performance, ensuring operational excellence and compliance
Oversee hard and soft FM service delivery through IFM partners and specialist suppliers
Lead office moves, refurbishments, and space optimisation initiatives
Monitor asset performance, service trends, and workplace utilisation
2. Vendor, Contract & Financial Management
Act as site owner for IFM and local service provider relationships
Support contract governance, service reviews, and performance improvement actions
Manage site‑level budgets, invoice approvals, POs, and cost tracking
Identify and deliver cost optimisation opportunities without compromising service quality
3. Health, Safety, Security & Compliance
Act as the primary site lead for HSE compliance in line with local legislation and Coty standards
Ensure risk assessments, incident investigations, near‑miss reporting, and audits are completed and actioned
Coordinate emergency preparedness, fire safety, and business continuity readiness
Serve as key site contact for internal and external HSE stakeholders
4. Workplace Experience & Stakeholder Engagement
Champion a high‑quality, inclusive workplace experience aligned with Coty’s culture and DEI agenda
Partner with HR, IT, Procurement, Finance, and Brand teams to support business needs
Oversee delivery of events, townhalls, onboarding, and local engagement initiatives
Provide regular reporting and insights to regional Facility / Workplace leadership
Success Metrics (Manager)
Safe, compliant site with strong audit and risk performance
Stable service delivery within budget and agreed SLAs
Measurable improvement in employee workplace satisfaction
Effective IFM performance management and issue resolution
Transparent cost control and predictable site financials
Experience & Qualifications
5–8 years’ experience in facilities or workplace management within a corporate or HQ environment
Proven experience working within an IFM or outsourced FM model
Budget ownership and vendor/contract management experience
Strong HSE background; IOSH required (NEBOSH desirable depending on country)
Stakeholder‑savvy, data‑driven, and comfortable operating in a matrix organisation
Fluent in English (written and spoken)
YOU ARE A COTY FIT
You are passionate about leadership, operational excellence, and creating workplaces where employees can perform at their best. With solid experience in workplace or facilities management, you combine strategic thinking with hands‑on execution and are comfortable operating in complex, matrixed environments.
Country/Region: FR
City: Paris