Job Information
Papa John's International Restaurant Team Member in Oviedo, Florida
Job Summary
The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.
Duties and Responsibilities
Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times.
Responsible for quickly and accurately delivering food from the kitchen to customer’s vehicle.
Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors.
Education, Experience & Certifications
High School diploma or GED preferred
Serv-Safe/Local or State Food Service Certification preferred
Successful and stable employment history
Ifcross-trainedasadeliverydriver,musthaveadriver’s licensevalidunderthelaws ofthestate(s)where the teammemberworks,acceptable motorvehicle record, proofofinsurance,asatisfactoryvehicle, and the ability to drive
Bilingual incertain markets
Non-exempt,hourlyposition
Provideadditional documentationas requiredby individual states
Mustbe18yearsofageoroldertoperformthefollowingdutiesatPapaJohn’s: pizzaloading,oven tending,pizzacutting,doughdocking,dishwashing,andpizza delivery
Mustbeable toworklonghours,scheduledorunscheduled,whichwill include nights,weekends,andasemergenciesarise
Functional Skills
Cash Management skills or Financial & Business Acumen
Planning & Prioritization: highest impact, highest value
Communicates Effectively and Candidly
Process Improvement: Strive to continually improve
Our Values
EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
INNOVATE TO WIN - We champion and challenge for a better way in all we do
HAVE FUN - We find joy, create meaningful impact and celebrate the journey together
Our Core Competencies
CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity
Papa Johns is an equal opportunity employer.
Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.
It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.