OneMain Financial Jobs

JOB REQUIREMENTS: Description POSITION SUMMARY The Member Solutions Specialist II is responsible for preserving the credit union\'s assets by controlling delinquent loan accounts, collecting delinquent loan payments, working later stage accounts, training and development of Member Solutions Specialists I, managing repossession accounts, legal accounts, charge offs, and recovering collateral. POSITION RESPONSIBILITIES Training and development of new hires to the Member Solutions department. Develop and maintain training manuals and departmental procedures for the Member Solutions department. Handles escalated and/or complex calls and member resolution decision making. Monitor and maintain the 60 day+ delinquent accounts by contacting members and coborrowers via telephone, email, and mail to determine the reasons for delinquency. Make recommendations to management regarding potential litigation, repossession, and charge offs. Arrange for debt repayment or establish repayment schedules, based on members\' financial situations to bring accounts to a current status. Analyze financial situation of delinquent borrowers; make recommendations to liquidate collateral or foreclose when other arrangements to bring the loan current are unsuccessful; offer financial counseling sources, repayments plans, deferments, rewrites forbearances, etc. Maintain a professional image of the credit union in dealing with members: provide helpful, friendly assistance, upgrade knowledge of financial products and protect member confidentiality. Skip trace on accounts including contacting references, other lenders, and other sources of information by telephone for additional information to determine the member\'s financial situation. Input data into the credit union\'s collection system, maintain an accurate record of communication and generate reports as requested. Maintain accurate data for repossession log, charge-off list, etc. Assist members with delinquent real-estate loans and taxes to resolve delinquency. Manage deceased accounts regarding collection matters including but not limited to filing estate claims, recommending special administrations when appropriate, recovering collateral, and recommending for charge off. Complete and monitor repossession activities including self-help repossession, replevin actions, disposition of collateral, application of sale proceeds, and proper notification to borrowers. Recommends and prepares legal referrals and documentation for replevins, wage garnishments, small claims, and large claims actions. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related and required by one\'s... For full info follow application link. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E11976C565F5408E