Job Information
Travel + Leisure Co. Product & Program Development Manager in Orlando, Florida
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Program & Product Development Manager works with multiple departments across Travel + Leisure to facilitate the overall integration of new timeshare products and/or programs for the three T+L timeshare brands. Interprets what SLT is presenting as their challenge and provides, initiatives and facilitates the approach and solution to the problem. Leads the overall development, design, and implementation of the product or program. Manages the overall timeline while making key decisions to ensure that the product meets sales, marketing, servicing and owner demand.
How You'll Shine:
Manages implementation of large and complex programs/projects including the development of integration project plans, timelines, strategic decisions, business and technical requirements to ensure the success of the program/project. Duration of each program/project will vary. Establishes specific integration plans and resource requirements for each project and works with executive sponsors to provide progress and program status.
Oversees the development and set up for specific timeshare projects/products/programs for T+L. This role will directly mange the product from concept, design, and implementation while managing timelines, key tasks, and other project related items. Ensures project teams are working closely with legal, accounting, capital development, sales and marketing, and other areas to identify product structure and regulatory requirements. Validates with the regional sales leaders and senior management to ensure the product created is meeting business needs.
Assists in direction and oversight to brand and marketing on the development of collateral materials that will support the new product or program. Ensures work with legal to review and submit for approval the marketing materials to be used at point of sales when selling or representing the new product or program.
Participates in the development of the communication strategy for the various mediums such as external trades, internal employees, investor community, and the field. Ensures product training materials are provided to report operations, owner services and sales. Oversees overall product roll out strategy for the field.
Participates in new business development by facilitating the setup of non-owner conversions to Club Wyndham Plus by working with sales, accounting, legal, owner services, to ensure that the converted inventory is set up and able to be managed from a billing, servicing, reservations, and sales side.
Performs other duties as needed
Travel Requirements
- Minimal travel required. May include trips to various sales/resort sites to work with the field for guidance as well as Las Vegas (Consumer Finance) and Redmond (Servicing) to meet with key stakeholders to ensure alignment and resource expectations.
What You'll Bring:
Bachelor’s degree in related fields or 3+ years directly related experience in a leadership or project management role.
PMP or CAPM preferred but not required
Understanding of the timeshare industry and T+L’s competitors
Experience working on large cross functional projects
Proven ability to drive large-scale projects or processes consisting of cross-functional teams, with strong collaboration and leadership
Must be able to communicate effectively and build solid relationships with individuals at all levels, in multiple geographies and business functions.
Capable of conflict resolution and project risk mitigation
Strong presentation skills
Excellent oral and written communication skills and exceptional interpersonal skills
Ability to communicate decisions and recommendations to senior management in a clear and concise manner.
Highly proficient knowledge in all Windows applications, including but not limited to, Project, Visio, Word, Excel and PowerPoint
3+ years of experience in a leadership role or in project management
Demonstrated experience in handling cross business unit projects
Strong Experience in working with cross brand initiatives
Strong presentation skills and facilitating large meetings
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.