Job Information
Aston Carter Guest Services Representative in Orlando, Florida
Job Title: Guest Services RepresentativeJob Description
Join our dynamic team in South Orlando as a Manager of First Impressions. We offer a full-time position with competitive pay and excellent benefits. Our company has been recognized by the Orlando Business Journal as one of Central Florida’s Best Places to Work for 15 consecutive years. In this role, you will manage the front desk operations, greet visitors, answer calls, schedule appointments, and handle various administrative tasks. You will ensure efficient communication and provide excellent customer service, maintaining a professional and welcoming environment. Proficiency in multitasking and organizational skills is essential for success in this role.
Responsibilities
Greet and welcome visitors in person or over the phone.
Answer direct phone calls and send messages when necessary.
Maintain employee and department directories and direct visitors accordingly.
Manage and issue visitor badges, ensuring that security protocols are followed.
Keep the reception area clean and organized, adhering to company policies.
Handle administrative tasks such as faxing, copying, mailing, and filing.
Distribute incoming and outgoing UPS/FedEx packages.
Maintain and update both hard copy and electronic filing systems.
Generate and format letters and other documents as needed.
Input data into the system to maintain accurate and up-to-date records.
Essential Skills
Excellent customer service and support skills.
Strong phone etiquette.
Proficiency in Microsoft Office, including Outlook.
Data entry and administrative support skills.
At least 3 years of related work experience.
Strong written and verbal communication skills.
Additional Skills & Qualifications
Bilingualism, particularly in Spanish, is an asset.
Ability to work both independently and as part of a team.
Fast and accurate typing skills.
Familiarity with general office equipment.
Willingness to collaborate and work cooperatively with others.
Capable of meeting tight deadlines.
Work Environment
The position is based at the front desk in an office setting, with working hours from Monday to Friday, 8 AM to 5 PM. The environment is super friendly and supportive, with ample opportunities for growth as the company promotes from within. Almost all positions have the potential to become permanent.
Job Type & Location
This is a Contract to Hire position based out of Orlando, FL.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Orlando,FL.
Application Deadline
This position is anticipated to close on Apr 24, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.