Job Information
Travel + Leisure Co. Ethics & Compliance Manager in Orlando, Florida
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Travel + Leisure Co. is seeking a Manager, Ethics & Compliance to lead investigations into potential violations of the Code of Conduct, company policies, and the law. We are looking for an experienced investigator who can ensure that all matters are investigated timely, thoroughly, objectively, and consistently across the organization. This individual will have excellent writing and presentation skills, successfully partner with cross-functional stakeholders, and clearly articulate written and verbal updates and final case outcomes to senior leaders within the organization.
How You'll Shine:
Lead or support comprehensive investigations into a variety of topics, including allegations of potential fraud, conflicts of interest, and other potential violations of the Code of Conduct, company policies, and the law
Work collaboratively and cross functionally, to define scope, gather and analyze data and other evidence, conduct interviews, document findings, and recommend remediation
Comprehensively perform document review, utilizing appropriate review technologies and approaches. Prioritize multiple tasks in a time sensitive environment and maintain momentum for multiple workstreams
Produce clear, concise written reports, interview summaries, analyses of evidence, and presentations, and present findings to stakeholders and leadership
Partner closely with key stakeholders to drive remediation and strengthen controls
Contribute to improving investigation policies, processes, and tools
Act with integrity, objectivity, fairness and confidentiality
What You'll Bring:
Bachelor's Degree in Human Resources, Psychology, Audit, Finance, Accounting, Business Management, or other related fields.
Master's Degree in a related discipline or equivalent preferred.
5+ years’ experience conducting investigations at a private or publicly traded company.
Strong interpersonal skills and the ability to interact and communicate effectively with employee-witnesses, leadership, and others during investigations
Ability to easily develop trust and rapport and influence partners and business leaders
Ability to remain respectful
Conduct thorough, timely, and objective investigations into allegations of potential violations of company policy, the Code of Conduct, and/or the law.
Partner with business partners, human resources, legal counsel, and other cross-functional stakeholders to reach an effective resolution to investigations
Articulate written, spoken, and presentation skills
Collaborative work approach with ability to work across all lines of business
Superior attention to detail in note taking and final report writing
Ability to recognize and put aside personal biases, to see different perspectives, and to conduct investigative interviews, and investigations, in an objective manner
Strong critical thinking and analytical skills
Enthusiasm for working with volumes of data and for identifying trends and patterns
Exceptional writing skills and the ability to consistently produce high-level written summaries
Ability to work autonomously and collaboratively
Self-motivated, detail-oriented, and highly organized
Strong commitment to ethics and integrity
Ability to make difficult decisions and to exercise expert judgement when working with disputed issues
Resilience in managing a demanding caseload, balancing shifting priorities, and meeting deadlines
Ability to remain calm and work effectively in high-conflict and crisis situations
Deep respect for privacy and confidentiality
Ability to strategize long-term solutions for systemic issues
Curiosity and a learning mindset; a willingness to engage in continual learning and to contribute to the learning of the team
Enthusiasm for investigations and the important role they play in advancing the values of the organization
Demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.