Job Information
Ford Audio-Video Systems, LLC. Audio Video Service Field Technician in Orlando, Florida
Description
As a Service Field Technician, you will work in the field diagnosing and repairing commercial AV systems, applying your hands-on experience with AV, low-voltage, or electronics service work to ensure systems operate at peak performance.
Respond to service tickets and client requests to diagnose, repair, or reprogram AV systems
Travel to client sites daily to provide hands-on support
Troubleshoot systems using diagnostic tools, signal tracing, and control system interfaces
Collaborate with the Customer Care Dispatch team to prioritize and complete work orders
Complete accurate documentation for service tickets, client communication, and parts used
Qualifications:
- Prior experience installing or servicing commercial AV, low-voltage, or electronic control systems
- Familiarity with signal flow, diagnostic tools, and basic AV wiring practices
- Experience with service tickets and job tracking tools (e.g., CRM or field service platforms)
- Communication skills to explain issues and resolutions to clients
- Ability to climb ladders, carry equipment, and travel between job sites with flexibility
- Employer conducts: Drug Testing/Screening, Background Checks,Reference Checks,Motor Vehicle Record Check
Compensation
:
We offercompetitive benefits including medical, dental, short term disability and life insurance, paid holidays, paid time off (PTO), 401K with matching fund, and opportunities for advancement. This position offers base rate plus opportunities to earn commissions on collected sales.
Salary: Discuss with employer
Schedule: Discuss with employer
Apply:Via Company Website