Job Information
SUNY Oneonta Executive Director of the SICAS Center (Student Information and Campus Administrative Systems) in Oneonta, New York
Location: Oneonta, NY Category: Professional Job Type: Full-time Posted On: Fri Apr 10 2026 Job Description:
Now Hiring: Executive Director of Student Information and Campus Administrative Systems.
Department: SICAS Center.
Location: Oneonta, NY (Hybrid or Remote within New York State).
Salary Range: $150,000-$170,000 commensurate with experience. Visa sponsorship is not available for this position.
Employment Type: Full-time, Professional.
Reports To: Vice President of Finance and Administration of SUNY Oneonta, and the SICAS Executive committee.
Application Deadline: May 10th, 2026.
Benefits: SUNY Oneonta is a Public Service Loan Forgiveness (PSLF) qualifying employer. Information on SUNY's comprehensive benefits offerings can be found at https://www.suny.edu/benefits.
About SICAS:
The Student Information and Campus Administrative Systems (SICAS) Center is part of the State University of New York (SUNY) and operates as a SUNY shared services support program. The Center customizes and supports Ellucian Banner student information system software and related applications to meet New York State and SUNY mandates within higher education.
The SICAS Center specializes in database and application administration, software enhancements, and reporting tools. Its services include training and documentation, campus staff augmentation, development services, and application installation and support, delivered in close collaboration with partner organizations across the SUNY system.
Serving dozens of SUNY campuses, as well as select private and partner institutions, SICAS is a mission-driven, customer-focused organization that enables reliable enterprise solutions and data-informed decision-making across higher education. The Center is guided by a Governance Board and Executive Committee composed of member campus administrators and staff, who provide oversight of its philosophy, policy, direction, and accountability.
The SICAS Center is administratively supported by and is physically located on the SUNY Oneonta campus.
To learn more about the College and the Department, please visit https://suny.oneonta.edu/ and http://sicas.suny.edu.
What You'll Do:
The Executive Director sets the vision and strategy for the SICAS Center and leads a distributed organization of technical and functional experts. This role drives customer-centric innovation, ensures operational excellence, stewards budgets and contracts, and cultivates deep partnerships with campuses, SUNY System Administration, ITEC, and vendor partners (e.g., Ellucian and Evisions). The Executive Director is an operational leader who values reliability, service quality, and data informed decision making.
Key Responsibilities:
Partner with campus Chief Information Officers/functional leaders, SUNY System Administration, SUNY Information Technology Exchange Center (ITEC), and related governance bodies to align system-wide technology strategies, priorities, and standards across campuses.
Provide SUNY-wide, senior-level, advisory leadership related to student systems and enterprise solutions, supporting campuses in system optimization, compliance with regulatory requirements and implementation of system-wide best practices.
Lead and develop a distributed (remote) team of technical and functional experts while maintaining an inclusive culture emphasizing engagement, accountability, and professional growth.
Translate campus feedback into prioritized technology roadmaps and strategies, advancing new services and improvements that deliver measurable operational and user outcomes.
Maintain awareness of federal, state, SUNY and local regulations and policies and assess their impact on current and future organizational operations; Develop multi-year strategies, annual operating plans, and sustainable financial models to ensure transparent reporting and sound fiscal stewardship.
Design and execute system-wide transformation initiatives, modernized processes, and tooling (workflows, documentation, and service management).
Manage and administer all major agreements, contracts, and statements of work (SOW); negotiate terms, manage performance (including service level agreements), and ensure policy and procurement compliance.
Oversee the planning and execution of the SICAS Center annual conference (SICAS Summit), shaping content, coordinating campus' participation and ensuring effective event delivery.
Identify, assess and manage project risks and issues and provide clear communication to address delays, adjustments or realignment and the effect on outcomes.
Job Requirements:
Required Qualifications
Bachelor's Degree.
Minimum of 8-10 years of documented progressive leadership experience, including supervision of professional staff.
Preferred Qualifications
Master's Degree.
Experience working in higher education, preferably within the SUNY system.
Progressive leadership experience directing complex technology/service organizations, ideally in higher education or public-sector shared services.
Expertise with the Ellucian software stack and adjacent reporting/data platforms.
Experience working with the SICAS Center or similar shared services support program.
Demonstrated success in strategic planning, budgeting, contract negotiation, and vendor performance management.
Exceptional communication skills across technical and functional audiences with proven stakeholder relationship building.
Experience translating new regulations and mandates into prioritized initiatives with defined deliverables, timelines and performance metrics.
Ability to bring together cross-departmental leaders to reach documented agreement on priorities, mitigate ambiguity, and move initiatives to execution stage.
Additional Information:
Why Join Us?
Hybrid and/or remote position, with occasional travel to campuses, system offices, partner meetings and regional and national conferences.
Serve a broad network of educational institutions.
Join a mission-driven team improving higher education technology.
Opportunity to grow professionally with a respected SUNY-based program.
Excellent benefits.
Work in an outcome-based environment that promotes a life-balance approach.
Available funding from United University Professionals (UUP) union to further your education.
SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.
The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.
SUNY Oneonta values a diverse university community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity. Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle.