Job Information
Cooperstown All Star Village Concession: Supervisor in Oneonta, New York
Job Title: Concession: Supervisor
Entity: Cooperstown All Star Village
Reports to: Outlet Manager
Pay Range: $21-25/hr.
Location: Oneonta, NY
Employment Type: Seasonal
Anticipated Start Date: No Earlier than May 15th
End Date: September
About Property
Cooperstown All Star Village is the premier youth baseball tournament destination in Oneonta, NY, delivering exceptional food and beverage experiences to athletes, families, coaches, and spectators. Our diverse dining outlets, including high volume concessions, family-friendly restaurants, casual sports bars, and team-focused dining spaces. Here are Cooperstown All Star Village, we combine innovative menus, energetic service, and modern operational tools such as MarginEdge, Square POS, and 7Shifts to drive revenue, maximize efficiency, and elevate guest engagement.
Position Summary
Cooperstown All Star Village is seeking a motivated, hands-on Concessions Supervisor to support the Outlet Manager in leading our fast-paced food and beverage operations. This role is perfect for someone who thrives in high-energy environments, enjoys developing team members, and can confidently manage daily operations while delivering exceptional guest experiences.
As a Concessions Supervisor, you will serve as a key leader within our outlets — helping manage scheduling, training, team development, and daily execution across multiple concession locations.
Key Responsibilities:
Assist the Outlet Manager with creating and managing staff schedules
Train, coach, and mentor team members on service standards and procedures
Lead by example in providing outstanding guest service
Oversee daily operations across multiple concession outlets
Ensure team members follow food safety, health code, and company standards
Monitor labor needs and adjust staffing during peak and off-peak hours
Support inventory control, stocking, and product rotation
Assist with daily sales reporting and cash handling procedures
Maintain a clean, organized, and efficient work environment
Help motivate staff and maintain a positive, team-first culture
Qualifications:
Previous food & beverage or concessions experience required
Prior supervisory or leadership experience preferred
Strong organizational and scheduling skills
Ability to train and develop staff in a fast-paced setting
Excellent communication and problem-solving skills
Ability to stand for long periods and work in outdoor/seasonal conditions
Flexible availability, including weekends and evenings
ServSafe certification preferred (or willingness to obtain)
Working Conditions / Physical Requirements
Fast-paced and highly organized
Detail-oriented and accurate
Reliable and punctual
Physically active and capable of continuous movement
Positive attitude and solution-oriented mindset
Able to work in Indoor and outdoor work environments
Exposure to varying temperatures (coolers/freezers)
High-volume, team-based operation
Benefits
Performance-based wage increases
Access to certifications, training programs, and professional development.
Regular performance reviews with actionable feedback.
Opportunities for cross-training and collaboration across departments.
Potential advancement within the company
Cooperstown All Star Village is committed to creating a collaborative, innovative, and high-energy environment where team members can grow and contribute to unforgettable guest experiences. We encourage passionate, adaptable candidates to apply and help elevate our culinary operations.
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