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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Business Analyst

Overview

The Global Business Solution Centre’s Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application, and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets, and robust project management skills.

The primary responsibility will be the support of Oracle Order Management (OM) modules and related integrated tools. The ideal candidate will demonstrate strong leadership skills and deep functional knowledge of Oracle E-Business Suite (EBS) or Oracle Cloud Order Management applications.

Role

• System Ownership: Manage system enhancements, projects, strategy, setups, and system support for Oracle Order Management.

• Order-to-Cash Depth: Demonstrate a deep understanding of order fulfillment, advanced pricing, shipping execution, and the integration of orders with third-party billing applications and customer-facing portals.

• Production Support: Provide ongoing production support, including complex problem management. This includes managing the lifecycle of Oracle SRs (Service Requests), status communication, and escalation.

• Technical Collaboration: Partner with internal technical teams (DBAs and Developers) to facilitate/test issue resolutions and manage PL/SQL or API-based integrations.

• Business Partnership: Collaborate with key business users to provide application overviews, assess automation opportunities, and deliver system training for new Oracle functionality.

• Solution Evaluation: Lead evaluation efforts for new Oracle products, modules, or features based on evolving business requirements.

• Documentation: Ensure solution design, BR100/Configuration documents, and training guides are updated based on application changes or new patch cycles.

• Lifecycle Testing: Lead testing efforts related to Oracle patching (RDUs/Monthly updates), version upgrades, and custom modifications.

• Requirement Analysis: Create effective business/technical requirements (MD050/BR030), analysis, and documentation for assigned projects.

All About You

• Bachelor’s degree in Finance, Information Systems, or equivalent work experience.

• MBA preferred.

• Oracle Expertise: Minimum 5 years of Oracle functional and technical experience in the Order-to-Cash (O2C) cycle: including Oracle Order Management, Advanced Pricing, Shipping Execution, and AR integration.

• Project History: Minimum 5 years of experience leading Oracle-centric projects.

• Implementation Experience: Proven experience in end-to-end Oracle Cloud (Fusion) or EBS R12 implementations, including project planning, estimation, and solution architecture.

• Design Leadership: Minimum of 2 years of experience driving complex design workshops and leading configuration decisions, as well as overseeing system build, testing (UAT), cutover, and go-live activities.

• Influence: Ability to quickly engage and influence business partners—driving process change and standardization across the organization.

• Tools: Proficiency with MS Office applications and familiarity with Oracle-specific reporting tools (e.g., OTBI, FBDI, or BIP).

• Communication: Excellent written and verbal communication skills—with the ability to effectively communicate and develop strong relationships within a multinational organization.

• Self-Management: Excellent time management and prioritization skills with the ability to independently manage multiple high-priority projects.

• Global Leadership: Experience leading teams in a Global Delivery model.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $122,000 - $207,000 USD