Job Information
Levin Furniture LLC Online Sales Support Administrator in Oakwood Village, Ohio
Online Sales Support
Location: Oakwood Store | Schedule: (Monday - Friday 8:30am - 5pm or Tuesday - Saturday - 8:30am - 5pm, will vary, Sunday as needed)
Rate: $16.00/hr.
We're seeking a detail-oriented and customer-focused individual to support our online sales team. This role ensures accurate order processing, payment handling, fraud investigation, and top-tier customer service via phone, chat, and email.
Key Responsibilities:
Audit and process online orders
Handle payments, refunds, account reconciliation, and financial reporting
Investigate and resolve fraud and order discrepancies
Provide customer support via phone, chat, and email
Schedule deliveries and service appointments
Maintain accurate records and provide clerical support
Other duties as assigned
Qualifications:
High school diploma or equivalent
Strong communication, organization, and multitasking skills
Proficient in Microsoft Office
Previous administrative or clerical experience preferred
Additional Info:
May require occasional travel to store locations
Must be able to sit for long periods and use standard office equipment