Job Information
Hub International Account Manager, Small Business Unit in Oakville, Ontario
About The Role
We are looking for an experienced sales focused Account Manager with strong time management and organization skills, in a professional and fast paced environment. This is a newly created position within the SME Department to execute on “Project Elevate” in support of HUB’s small business growth strategy.
What You’ll Do
Sales – understanding and meeting new clients’ needs, throughout the sales life-cycle.
Negotiate with insurers for coverage and pricing to provide the best possible client solution.
Establish and maintain strong rapport with internal stakeholders, carrier partners/underwriters and clients to assist with efficient submission process
Ensure Account Receivables are collected in a timely manner.
Prepare and monitor insurance submissions, proposals, and summaries of insurance (when required).
When necessary, provide support to Account Assistant team in handling client administration
Advocate for clients during claims process; Engage claims team on critical claims matters.
Fulfill new business growth and client retention targets.
Support and promote cross-sell/up-sell initiatives.
Provide additional support to the SME Team as required including but not limited to vacation back-up, overflow renewals, program support.
Qualifications and expertise that pave the way for Success
RIBO (Registered Insurance Broker of Ontario) license Required
Typically, 2+ years of industry, or product line experience preferably in commercial risk setting
Client-focused with the ability to deliver positive customer experience
Professional interpersonal and, communication skills both written and verbal
Effective organizational and time management skills
Responsive with a sense of urgency and ability to adapt to changing priorities
Self-started with a genuine passion for new business and opportunities to close sales
Team player with the ability to work collaboratively with internal and external stakeholders and clients
Elevate Your Career with HUB International
Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/ .
Your Advancement and Well-being: Our Priority
At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:
Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
Exclusive Perks : Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding
Service: Our Ethos
At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.
If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are..
The expected salary range for this position is _ _$60,000 to $80,000 _and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. _
AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
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