Job Information
Consolidated Nuclear Security COMSEC Operations Support in Oak Ridge, Tennessee
467292BR
Auto req ID:
467292BR
Company:
Consolidated Nuclear Security
Job Code:
IT Information Technology
Job Description:
What You'll Do
Communications Security (COMSEC) Operations Support position in the Department of Energy (DOE) National Nuclear Security Administration (NNSA) Y-12 Communication Security Center (COMSEC) located at Oak Ridge, TN. Position provides support for all COMSEC operations, Classified Help Desk Operations, Computer Access Authorizations, and Classified Entrust/Token Deployments, and is responsible for receiving, inspecting, identifying, storing, labeling, maintaining and disbursing/shipping all COMSEC equipment (STEs, Minis, HAIPE, Secure Terminals, Secure Phones, etc.). Manage on-site COMSEC custody transfer of COMSEC items, equipment inventory and material handling and control procedures. Team with and provide support to Classified Network Operations, Enterprise Secure Network (ESN), Synchronized Account Request Automated Process (SARAPE) For Sandia National Laboratories, including monitoring, Memorandums of Understandings, Maintaining the Y-12 Domain Name System, issue and control of all Classified Terminal Control Box Keys including configuration and connectivity issues are established on the Classified Network, Classified Help Desk Operations, Computer Access Authorizations, CNS Maintenance to troubleshoot and resolve classified network, classified user accounts, RSA Token deployments, Entrust, HAIPE, and crypto problems. Train various personnel on Communications Center duties and accounting procedures per the DOE Order 470.6 and National Policy.
The job position currently requires regular business hours support based on 4x10 hour shifts Mondays-Thursdays, and may also include some occasional scheduled Friday and weekend shifts as required for the customer. May include infrequent call-in assistance for troubleshooting during off-shift times.
What You Can Expect
Meaningful work and unique opportunities to support missions vital to national and global security
Top-notch, dedicated colleagues
Generous pay and benefits with a stable organization
Career advancement and professional development programs
Work-life balance fostered through flexible work options and wellness initiatives
Position Title:
COMSEC Operations Support
Job Category:
IT
Minimum Education Required:
High School/GED
Certificates/Security Clearances/Other:
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
City*:
Oak Ridge
Additional Qualifications/Responsibilities:
You will be working at the Y-12 National Security Complex in Oak Ridge, TN. This site is managed by Consolidated Nuclear Security.
Minimum Job Requirements
Associate degree in related discipline with a minimum of 4 years of relevant experience
OR a High School Diploma and 7 years of relevant experience.
Must possess basic technical knowledge of computers, networks, cyber security, and general IT environments
Must be proficient in Microsoft Access and Excel databases
Preferred Job Requirements
Associate Degree with a minimum 4 years of relevant experience or equivalent experience in computing, networking support, Communications Security (COMSEC), and/or computer help desk support at Y-12
Candidate must possess the education/skills, or be capable of developing such in a timely manner, an in-depth understanding of classified material control, National Security Agency (NSA) Electronic Key Management System (EKMS), classified communications, crypto-security, secure videoconferencing, personnel security record management and account management
Work experience in Y-12 classified environment
Possess excellent teamwork, written and verbal communication skills
Starter and have the ability to quickly pick up and learn software tools
Ability to work in a fast pace environment and be able to multitask
Ability to work effectively and handle multiple concurrent tasks in a fast paced, demanding business environment, and to remain calm and composed under stressful conditions
Be reliable and productive in working independently with customers one-on-one via phones or in-person
Be a proven team player dedicated to providing top level, positive customer service delivery
Have a strong work ethic, be committed to customer success in their use of IT, and demonstrate a passion to ensure high customer satisfaction
Experience with SNOW help desk ticketing application; knowledge and familiarity with customer service support best practices
Willing to follow written and verbal instructions from team leader and supervisor
State*:
Tennessee
Salary Range:
Not Disclosed