Job Information
Avangrid Senior Manager - Regional Operations in Norwich, New York
The base salary range for this position is dependent upon experience and location, ranging from:
$148,160 to $185,200 in Brewster, NY
$134,720 to $168,400 in other NY locations
What We Offer:
Competitive benefits and growth opportunities
Generous performance‑based bonuses
12% 401(k) match
Comprehensive health, dental, and vision insurance
Tuition reimbursement
Professional development and clear career advancement pathways
For more information please visit: Benefits - Avangrid (http://www.avangrid.com/peopleandtalent/careercenter/health-and-wellbeing)
Job Summary
Manages one or more functional areas within one or more functional areas within Gas Operations. This Senior role is for the larger customer territories which involve multiple offices or additional complexities. Provides leadership and direction to achieve goals and implement change. Responsibilities include safety, reliability, customer satisfaction, cost-effective resource allocation, staff selection and development, process improvement and oversight, major project management and daily field operations activities. Coordinates and participates in problem-resolution and emergency response with other functions and subject matter experts. Ensures administrative matters such as payroll, budgets, performance reviews, safety, scheduling, and work management reports are completed in a timely and accurate manner. Requires contact with the public, contractors, local government agencies and officials, other utilities, and the media. May require extensive travel throughout region and occasional travel outside region.
Key Responsibilities
Develops and implements annual business plan including O&M and Capital budgets. Monitors ongoing progress and reallocates resources as necessary to ensure goal achievement (Safety, Reliability, and Customer Service).
Oversee and evaluate work processes. Identifies and implements process improvements. Creates a climate of innovation, in which ideas for process improvement are continually encouraged from within the organization. May be responsible for reporting and performance tracking.
May be responsible for Senior Management budget analysis, KPI and mandated inspection reporting.
Selects, trains, and develops personnel. Guides and appraises work of subordinates. Rewards and disciplines as appropriate.
Coordinates key contract bids and awards with Procurement. Researches and resolves invoice processing and payments with Finance and Procurement. Ensures compliance with applicable rules, regulations, policies, guidelines, and safe work procedures as established in the APM and SOPs.
Oversees, supports and participates in service restoration process during gas emergencies. Coordinates cross-functional problem solving.
Resolves employee relations, labor relations, and customer relations issues. With a strong emphasis on developing & nurturing long-term constructive relationships with, peers, subordinates, and union leadership.
Performs other duties as assigned.
Required Qualifications
Bachelor’s degree with minimum of 10 years relevant experience required.
Associate’s degree with minimum of 12 years relevant experience required
High School Diploma/GED with minimum of 13-15 years relevant experience required
Strong financial management, technical knowledge, and leadership across multi-site, unionized environments.
5+ years of team leadership experience, driving team performance, engagement, and accountability.
Thorough Knowledge of gas utilization equipment repair & maintenance, engineering disciplines, including knowledge of Federal, and state regulations.
Creative problem-solving skills.
Strong interpersonal, communication, organization and follow- through skills.
Prior experience with project management preferred.
Ability to multi task and set priorities.
Ability to administer to budgets, contracts, staffing needs, performance management goals and objectives.
Ability to develop and manage a safe work environment.
Leadership experience in a union environment preferred.
Competencies
Growth & Continuous Improvement
Initiative & Change
Focused on Results
Customer Centric (internal and/or external)
Communication
Collaboration
Leadership (people managers/leaders)
#LI-OFFICE#LI-ER1
Company:
NY STATE ELECTRIC & GAS CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date:
May-2-2026
We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low-emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil, Mexico and Australia and maintains markets such as Japan, Taiwan, Ireland, Sweden and Poland, among others, as growth platforms.Do you want to be part of the energy of the future? Do not hesitate, join us!
Consult the Iberdrola career site Terms of Use and Legal Conditions (http://www.iberdrola.com/careers/jobs/terms-of-use-employment-channel)
Consult the Iberdrola employment channel Privacy Notice (http://www.iberdrola.com/careers/jobs/employment-channel-privacy-policy)
At Iberdrola Group | Careers we only use technical cookies to allow the operation and provision of the services offered on the website. For more information you can consult our Cookies Policy (https://www.iberdrola.com/careers/jobs/cookies-policy-career-site)