Job Information
Astellas Pharma Lead, Field Medical Operations in Northbrook, Illinois
About Astellas
Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.
Are you driven to make a real difference in the lives of patients?
We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.
Purpose & Scope
This role leads the analytics requirements and adoption, orchestration, operational excellence of the US Field Medical organization by designing and optimizing compliant MSL engagement journeys, strengthening internal communication and information flow, and ensuring a scalable framework for continuous feedback and improvement. It oversees the operational infrastructure that supports field medical teams—including SharePoint management, communication processes, and stakeholder input channels—ensuring consistent execution and alignment. Additionally, the role serves as the primary analytics superuser, transforming user needs into actionable system requirements, driving adoption of key dashboards and tools, and enabling field teams through training and guidance to elevate the impact of scientific engagement.
Role and Responsibilities
The individual will be responsible for:
- Analytics Superuser & Adoption Lead
- Serve as the primary business superuser for field medical analytics platforms, translating user needs into actionable requirements and liaising with analytics delivery teams, enabling field teams through training and playbooks, and driving adoption of key dashboards and tools.
- Field Medical Orchestration & Enablement
- Partner with platform owners to configure and operationalize compliant field medical omnichannel journeys, create channel playbooks, optimize user experience, and support test and learn cycles across email, virtual, and in person channels.
- Operational effectiveness and execution
- Develops and maintains the FME Sharepoint site, coordinate and communicate all relevant information to field teams, and creating a operational framework to receive and implement feedback from stakeholders (including surveys, forums, etc.)
Required Qualifications
Education:
- Bachelor's degree in a scientific, data science, computer science, business analytics, or a closely related field.
Experience:
Minimum of 3-5 years of progressive experience in the pharmaceutical or biotechnology industry, witha significant portion in Medical Affairs, strategic insights, or analytics roles.
Demonstrated experience in leveraging analytics and data to generate actionable insights and drive strategic decision-making within a healthcare context.
Proven track record of designing, developing, and/or implementing customer (HCP) journey frameworks or engagement strategies.
Experience leading cross-functional projects and driving initiatives from strategy development through successful execution.
Technical Skills:
Direct experience with Medical Affairs technology platforms and Veeva eco-systems (e.g., Veeva CRM, Veeva Link Insights).
Demonstrated expertise in data visualization tools (e.g., Qlik) to communicate complex information clearly and effectively.
Proficiency in cloud-based data platforms and services (e.g., AWS, Azure).
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Copilot).
Soft Skills & Competencies:
Strategic & Analytical Thinking: Exceptional ability to synthesize complex scientific and analytical data into clear, concise, and actionable strategic recommendations for diverse stakeholders, including leadership.
Exceptional Communication: Outstanding written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences, including senior leadership, brand teams, and field medical teams.
Collaboration & Influence: Proven ability to build strong relationships, collaborate effectively across functions (e.g., Medical Affairs, Brand Teams, IT), and influence without direct authority.
Leadership & Project Management: Strong organizational skills with the ability to lead multiple projects concurrently, prioritize effectively, manage timelines, and achieve strategic objectives.
Problem-Solving: Proactive and critical problem-solver, adept at identifying challenges, analyzing root causes, and developing innovative solutions.
Customer Focus: Deep understanding of healthcare professional (HCP) needs and engagement dynamics, with a commitment to enhancing customer value.
Industry Knowledge:
In-depth understanding of the pharmaceutical/biotech industry landscape, regulatory requirements relevant to Medical Affairs, and ethical guidelines for scientific exchange.
Solid knowledge of scientific data interpretation and effective communication of medical/scientific information.
Preferred Qualifications
Education:
- Advanced degree (e.g., PhD, MBA, Master in Data Science, or a related scientific discipline).
Experience:
Experience with the development and delivery of training programs or resources for field-based teams.
Prior experience working in or closely with a brand team to inform medical strategy.
Experience in the application of AI/Machine Learning techniques for predictive analytics, content personalization, or insights generation within a healthcare context.
Technical Skills:
Direct experience with Medical Affairs technology platforms and Veeva eco-systems (e.g., Veeva CRM, Veeva Link Insights).
Proficiency with cloud-based data platforms and services (e.g., AWS, Azure, GCP).
Soft Skills & Competencies:
Demonstrated passion for innovation and continuous improvement in medical engagement strategies.
Ability to adapt quickly to changing priorities and a dynamic business environment.
Location and Working Environment
This position is based in Northbrook, IL. Remote work from anywhere in the US is available.
At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.
What awaits you at Astellas?
Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide. Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare.
A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions.
Our Organizational Values and Behaviors
Values: Innovation, Integrity and Impact sit at the heart of what we do.
Behaviors: We come together as ‘One Astellas’ , working with courage and a sense of urgency . We are outcome focused and consistently take accountability for our personal contribution.
Salary Range
$125,090-178,700 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations)
Benefits:
Medical, Dental and Vision Insurance
Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
401(k) match and annual company contribution
Company paid life insurance
Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
Long Term Incentive Plan for eligible positions
Company fleet vehicle for eligible positions
Referral bonus program
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Category Medical Affairs - US
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans