Job Information
Robert Half Patient Access Specialist in North Vernon, Indiana
Description
We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting.
Hours: Monday - Friday 3:30p to 11:30p + rotating weekends
Key Responsibilities:
Greet and register patients with professionalism and empathy, ensuring a positive first impression.
Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.
Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.
Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.
Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.
Respond to patient inquiries; resolve access or billing issues with efficiency and tact.
Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.
Requirements
Prior experience in patient access, medical front desk, admissions, scheduling, or a related non-clinical healthcare role strongly preferred.
Familiarity with Epic, scheduling software, or electronic records management systems is a strong plus.
Excellent organizational, communication, and customer service skills.
Ability to work in a fast-paced, multitasking environment while maintaining accuracy and compassion.
Demonstrated commitment to patient privacy and confidentiality.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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